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“The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting…..or you may be asked to start sooner than the expected start date if you are able to do so!”
URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number.
Please mention the job title above in the subject line
The recruiter in charge of this role is San Thangarajah
If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.
One of our banking clients is looking for a Financial Service Rep (Typing Speed – 50 WPM, Wire Payments)
Length: 6 months contract with possibility of extension
Location: Montreal, QC (Hybrid)
Hours of Work: Rotating shifts – shifts are 7.5 hours/each and can span in timing from 8am – 6pm EST. Candidates need to be flexible working their day within these confines
Overtime/Working on Weekends: Overtime: Yes, Holidays: Yes, and Weekends: No
Dress Code: Business Casual
Line of Business: Payment Operations
ROLE MANDATE:
This group receives and processes incoming payments from other entities worldwide electronically. The focus of these individuals will be to repair incoming payments – when payments are processed, the process of the funds transmitting from their entity can error out – these reps will correct this route and ensure payments can process through their queue to the correct entity.
TEAM CULTURE:
This group operates in a true “productivity” area – working with efficiency and speed is the main goal. The team works together to ensure each wire payment in their queue is completed by EOD – as such, they rely on one another to work together and adhere to deadlines.
This role operates exclusively as a back-office function – there is no customer facing element to the role. Reps interact with their own teams as well as a sister site (of other service officers) in Burlington.
ROLE RESPONSIBILITIES INCLUDE (but are not limited to):
• Repairing wire payments
• Ensuring wire payments are processed with no process errors
• Receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customer’s bank account
• Working through their request queue with both speed and accuracy
MUST-HAVE SKILLS:
• Excellent typing skills – a speed of 50 words/minute at minimum – will be confirmed through a typing test
• Superb typing accuracy
• Strong communication skills – a bilingual candidate is an asset, but the work the team completes day to day is with English speaking customers
• Willingness to learn
• Strong work ethic
NICE-TO-HAVE SKILLS:
• Previous financial teller experience is a nice plus
• Previous service rep experience for a banking client
• Solid knowledge of general geography – this team handles transfers worldwide, and it can be helpful for candidates to have a good understanding of where countries are located and the currencies they leverage
• Wire payment processing experience
EDUCATIONAL BACKGROUND:
• Post-secondary degree highly preferred – no discipline in specific is required, nor is it required the candidate come from a college or university background
Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply!
Please note: Adherence to our end client’s vaccination policy is a requirement
Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES!
