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Employment Type:
Full-time, Non-Bargaining Unit
Work Hours:
35 hours/week
Work Setting:
Onsite
Application Deadline:
April 20th by 11:59 pm
Program Overview – People & Culture, Central Services
This position is responsible for operationalizing the People & Culture policies and practices to ensure the organization is able to build strong, effective and engaged staff teams to meet the operational demands of the program and back-office operations. This position communicates regularly with staff, managers, and directors to resolve day-to-day queries and issues. Assists in ensuring ongoing compliance with the collective agreement and consistent application of organizational policies and procedures. The Manager, People & Culture will assist in labour relations, including grievance handling and collective bargaining.
This position communicates with external parties on benefit, insurance, training, union, and legal matters as required.
What You Will Do
- Leads a team of People & Culture Generalists and Recruitment Professionals to ensure the team is meeting the needs the organization in the human resources functions.
- Guides, motivates and supports direct reports to be effective and engaged members of the team, identifying and responding to training needs, and conducting performance management, including completing performance evaluations and taking remedial action when necessary.
- Provides guidance and shares knowledge to People & Culture staff members and management regarding HR issues, policies and procedures, and the Collective Agreement, ensuring that management understands applicable HR processes.
- Provides advice and interpretation to staff and management teams regarding human resources legislation, policies, staff development, performance management, conflict resolution, discipline, terminations, and leave management; including compliance considerations under the Ontario Human Rights Act, Accessibility for Ontarians with Disabilities Act, Employment Standards Act, Ontario Health and Safety Act, and other applicable legislation.
- Directly, and through the People & Culture Generalist, coaches Supervisors and Managers on human resources matters and works to resolve employee issues.
- Supports the People & Culture Recruitment team to develop and implement strategies to attract and onboard a diverse and professional staff team. Ensures appropriate screening and checks are completed prior to job offer and employment contracts are issued in accordance with workplace policies and the Collective Agreement.
- Reviews and updates People & Culture workplace procedures to remove bottlenecks and ensure efficient workflows.
- Provides oversight to all leave management practices, including sick leave and short-term disabilities, long-term disabilities, leaves associated with workplace accidents or injuries, leaves covered under the Employment Standards Act, and other discretionary leaves.
- Facilitates the resolution of conflicts between staff, and between staff and management, including conducting workplace investigations and leading mediation discussions.
- Provides input on the development of employee development, engagement, and DIBE initiatives and supports the implementation by the People & Culture team.
- Works with Hiring Manager to create and update job descriptions to ensure they align with organizational need, competencies and workplans.
- Acts as the initial evaluator of newly created or substantially updated roles to determine placement in the salary bands for internal equity. Participates in the Job Evaluation Steering Committee and provides information to the Committee in compliance with the terms of reference to ensure compliance.
- Liaises with benefits carriers to ensure plans are being administered according to polices and resolving any employee issues.
- Participates as the Management Co-Chair and a Certified Member of the Multi-Site Joint Health and Safety Committee, ensuring the development of health and safety programs to address workplace risks, and that the organization is responding to health and safety concerns from staff by taking reasonable precautions in a timely manner.
- Responsible for leading any notifications to the Ministry of Labour (MOL) regarding critical injuries and work refusals and as the main point of contact for MOL site visits and investigations.
- Contributes to the development of the People & Culture operational plans and the cascading and implementation of that plan, along with the organizational strategic plan, to team members.
- Monitors program expenditures and ensures they are aligned with operational budget.
What You Bring to the Team
- Bachelor’s degree.
- CHRP designation in place or in progress.
- 3-5 years of experience in Human Resources, or in a management position managing human. resources in a program environment, preferably in a unionized setting.
What Will Set You Apart
- Proficiency with MS Office. Knowledge of database applications is an asset.
- Knowledge of employment, labour, human rights and other applicable statutes and legislation.
- Ability to deal with all levels of staff and management, in a professional manner.
- Excellent problem solving and dispute resolution skills.
- Ability to stay calm and de-escalate highly charged and emotionally situations.
- Ability to use professional knowledge and judgement in interpreting the collective agreement, insurance policies, and organizational policies, procedures, and practices.
- Ability to communicate effectively both orally and in writing with staff, management, and external parties.
- Ability to always maintain discretion and confidentiality.
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