Tencorr Packaging Inc. Looking for Customer Service Representative at Brampton, ON Full Time

JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE

JOB SCOPE: Responsible for all aspects of customer order processing.

RESPONSIBILITIES:

Clarify all order details, resolve discrepancies where necessary, problem solving.

Process orders transmitted via remote order entry and generate production copies.

Enter orders received via fax or email and generate production copies.

Verify accuracy of order entry via checking.

File production copies and customer supplied documents (electronic and paper).

Answer customer’ phone calls.

Other duties as assigned from time to time.

Promote a harmonious work environment where fairness, equity and non-

discriminatory practices are the standard.

Keep informed and up to date on all elements relating to his/her area of

responsibility.

QUALIFICATIONS: Minimum of 2 years related experience

and Post-Secondary Education.

REPORTS TO: Director of Operations

Job Types: Full-time, Permanent

Salary: $19.23-$21.00 per hour

Additional pay:

• Bonus pay

Benefits:

• Casual dress
• Dental care
• Extended health care
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Brampton, ON L6T 3X7: reliably commute or plan to relocate before starting work (preferred)

Experience:

• data entry: 1 year (preferred)