The Mississauga Food Bank Looking for 2022 Tax Clinic Administrator – Contract at Mississauga, ON Full Time

2022 Tax Clinic Administrator – Contract

The Mississauga Food Bank provides Tax Clinics for people who visit TMFB agencies, including food banks, to provide accurate income tax preparation and benefit returns. The Mississauga Food Bank’s vision is a Mississauga where no one goes hungry. Relieving hunger in Mississauga by providing and promoting access to healthy food for people in need.

Job Purpose
As the Tax Clinic Administrator, you will collaborate with the Programs Manager and Agency Relations Coordinator to support our Virtual Tax Clinics for 2022. You will organize and manage client information, schedule and guide volunteers, track data, administer surveys and work to ensure that the program is running smoothly in conjunction with other program partners.

Responsibilities

• Coordinate with the Programs Manager to conduct Virtual Tax Clinics
• Organize and manage confidential client information using a cloud based software program
• Schedule, organize and guide volunteers
• Provide training and support to volunteers
• Complete the client intake process over the phone, email or video conferencing
• Assign clients to appropriate volunteers
• Track daily return totals for statistics and record purposes, administer surveys
• Complete income tax returns, in accordance with and using the Canada Revenue Agency supplied computer software (UFILE) and training
• Ask, via telephone or video conferencing, those filing their taxes for clarification of information when necessary
• Utilize the CVITP hotline for any queries regarding particular returns
• Report concerns to the Program Manager

Education and Experience

• CRA or Tax Clinic experience beneficial
• Accounting or Finance background preferred

Skills, Competencies, and Qualities

• Excellent organizational skills
• Possess a strong understanding of our tax system, and the process of filing returns
• Ability to work professionally with clients and volunteers
• Competence using computers
• Accuracy and attention to detail
• Strong communication and interpersonal skills
• Empathy, patience and understanding/sensitivity to unique client needs
• Having one or more years of experience involved with tax clinics would be an asset
• Speaking an additional language is an asset (Arabic, Spanish, Urdu, Punjabi, Tamil, Polish or other language)
• Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
• Demonstrated ability to work in a fast-paced, high pressure environment and to adapt to rapidly changing priorities
• Ability to exercise discretion and confidentiality at all times

Role Details

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Relationships: *
This position reports to the Manager of Programs and Agencies. Frequent interaction with volunteers, clients, and Canada Revenue Agency
Position Type: Contract. Days, with potential for some evenings and weekends

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Contract Dates: * Jan 1- May 30
Compensation: $20.65/hr
Environment: This position will include office and remote work from home. We value the contributions of our staff, so we have a professional work space, up-to-date technology, and a lunchroom with all the tea or coffee you can drink! The staff team laughs a lot, pitches in during those “all hands on deck” times, and enjoys celebrating at outings a couple times a year.

As part of its commitment to racial justice and reconciliation, TMFB is actively encouraging Black, Indigenous, and People of Colour candidates to apply for this position. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Contract

Salary: $20.65 per hour