Toronto Metropolitan University Looking for Programs Specialist – The Chang School at Toronto, Ontario, Canada Full Time

At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.

The Chang School

The G. Raymond Chang School of Continuing Education is Canada’s foremost provider of university-based adult education, facilitating access to the University’s renowned, professionally relevant courses and programs. Since 1975, we have been delivering leading-edge workplace knowledge that empowers learners to reach their personal and professional goals. We have approximately 70,000 annual enrolments (in 1,500 courses, seminars, and workshops) in Arts; Business; Communication and Design; Community Services; Engineering, Architecture, and Science; Gateway for International Professionals; Programs for 50+; and Spanning the Gaps – Access to Post-Secondary Education. We also offer 86 career-related certificate programs and numerous course series, with 39 certificate programs that can be completed entirely at a distance. Our flexible, accessible programming is available on campus, via distance education, and off-site for employee groups at leading organizations.

We especially welcome applications from individuals who self identify as women, Black, Indigenous or a racialized person, who will be integral towards serving our highly diverse student population. If you identify in one of the former groups, we encourage you to self-identify in your cover letter. This is truly an exciting time to join The Chang School as we embark on our strategic planning guided by the values of equity, diversity and inclusion and with a firm belief that diversity is our strength. We are building a culture of recognizing and celebrating diversity and welcome you to join us.

The successful candidate will work in a hybrid work environment (combining in-person/on-campus and remote work).

The Opportunity

The Incumbents Will

The Programs Specialist will work with the Program Director in the planning and development of continuing Education (CE) programs and initiatives, including degree credit and professional learning offerings.

• Ensure that CE programs meet the needs of both adult and undergraduate learners through flexible and accessible delivery modes
• Collaborate with multiple partners internally and externally to offer current, quality and innovative programming

Responsibilities Include

• Assist the Program Director with planning, developing, administering and coordinating the program development and review processes in the School of Continuing Education, including conducting program research and program analyses, identifying gaps and opportunities, conducting outreach initiatives and liaising with program stakeholders.
• Assist with online course developments from collaborating with faculty/instructors to identify possible courses for online developments, conduct environmental scans, identify benchmarks and opportunity areas and present assessment and recommendations. collaborating with faculty/instructors.
• Provide support for CE instructors and students, including support in the recruitment, hiring and orientation of instructors and addressing their queries and issues.
• Conduct research and analysis for the department, such as collaborating with marketing and communications to assist with determining marketing channels and target audiences, providing background information to support content creation, conduct needs analyses on program areas, explore revenue generating opportunities and initiatives, internally and externally and prepare reports and program proposals

Qualifications

• Successful completion of a post-secondary degree in a relevant field. Master’s degree preferred
• Minimum of 4 years of experience in adult education, preferably in a post-secondary institution with the following experience requirements:
• Project management of adult education/academic program development, including engaging in a process of program needs assessments, planning, implementation and evaluation
• Monitoring and reporting program milestones/success factors (timelines, deadlines, budgets and other qualitative and quantitative measurements)
• Experience working with a range of stakeholders (internally and externally) at different levels
• Research and analysis of educational best practices and trends, based on both quantitative and qualitative data, report writing and presentation of data to committees or management Strong attention to detail
• Excellent oral and written communication skills to provide status updates, summaries of programs, recording of meeting minutes and general correspondence.
• A commitment to client service, stakeholder engagement and confidentiality in providing information to committees, advisory councils and other relevant units.
• Proficiency in word processing, spreadsheets (Microsoft Office Word, Excel, PowerPoint) to track, compile and format data and information as well as prepare correspondence, spreadsheets, charts, tables, graphs, reports, contracts, presentation materials and other documents. Adobe is an asset
• An ability to work collaboratively within a team environment; strong time management skills; ability to manage multiple tasks simultaneously and flexibility to effectively prioritize and ensure completion of work; change priorities as the need arises; to work independently with minimal supervision and to work overtime as required by the demands of the position.
• Excellent interpersonal skills including tact, diplomacy and patience; sound judgment and demonstrated professionalism are required to effectively carry out the requirements of the position

Additional Information

Position Number(s) 20003979Reports ToAssistant Dean, ProgramsDepartmentChang School – ProgramsVacancy TypeFTCEEmployee GroupOPSEUWork LocationHybrid (2-3 days a week in-person/on-campus and remaining days remote)Start DateASAPEnd DateNAHours of Work36.25 hours per weekGrade 12Salary ScaleMin: $73,779.01 up to Step 8: $93,461.06Hiring Salary RangeMin: $73,779.01 up to Step 3: $83,038.94

Position Number(s)20003979Reports ToAssistant Dean, ProgramsDepartmentVacancy TypeFTCEEmployee GroupOPSEUWork LocationHybrid (2-3 days a week in-person/on-campus and remaining days remote)Start DateASAP End DateNAHours of Work 36.25Grade 12Salary ScaleMin: $73,779.01 up to Step 8: $93,461.06Hiring Salary RangeMin: $73,779.01 up to Step 3: $83,038.94

As part of the selection process, candidates may be required to complete an occupational assessment. Applications will only be accepted online through Toronto Metropolitan University’s career site.

Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.

We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, beginning with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please contact [email protected]. All information received in relation to accommodation will be kept confidential.