Toronto Paramedic Services Looking for MUSEUM COORDINATOR at Toronto, Ontario, Canada Full Time

Job Category: Economic Development, Arts & Culture

Division & Section: Economic Development & Culture, EDC Museum & Heritage Services

Work Location: 4709 Dundas St. W., Toronto, M9A 1A8

Job Type & Duration: Full-Time, Permanent Vacancy

Hourly Rate and Wage Grade: $45.98 – $50.40, Wage Grade 14

Shift Information: 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open: 1

Posting Period: 20-MAR-2024 to 03-APR-2024

Job Description

Are you passionate about coordinating community-led initiatives and connecting with diverse audiences? Do you like to find new ways to connect people, communities, and culture, ensuring vibrant and inclusive museums that are accessible to all? At the City of Toronto, Museum

Coordinators support museum operations, staff, and the public to ensure the success of the Toronto History Museums.

If you are committed to inclusive practices, this will be an exciting opportunity for you to join the Toronto History Museums’ team as we continue an ambitious and intentional change journey to decolonize the City’s museums and create community spaces that are inclusive to all.

Toronto History Museums are a collection of 10 historic sites owned and operated by the City of Toronto with the mission to collect, preserve, research, interpret, exhibit, and enhance the understanding of Toronto’s diverse stories through engaging and exciting experiences. Since 2020, the Toronto History Museums Strategic Plan: Laying A New Foundation has set a new direction for the way forward. As its programming anchor, the Breakthrough is a series of dynamic cultural experiences at Toronto History Museums. It connects us, paving a new way forward through art, creativity and innovation and celebrates diversity, inclusion, equality, wellness, sustainability, and advocacy.

Major Responsibilities

• Oversees museum operation, provides staff direction, strategic planning, development and coordination of programs for clients and the community.
• Conducts the appropriate analysis to initiate and develop plans to ensure effective and efficient operational planning and service delivery.
• Identifies, nurtures, and administers community partnerships to ensure that cultural diversity of the city is reflected in the programs.
• Maintains relationships with various client groups, including teachers, group leaders, volunteer organizations, community partners, arts groups and business partners.
• Develops and delivers new interpretive, educational and exhibit programs for a variety of client groups in response to changing environmental and demographic factors.
• Ensures a high quality of public service through the evaluation of client needs and coordination of on-site response.
• Ensures the mission and mandate of the museum are met and develops a long-term plan for the facility in accordance with the section/division strategic plans and objectives. Develops and implements strategies to involve under-represented and under-served communities in the museums.
• Plans, develops, administers, evaluates, and coordinates the museums’ existing interpretive services and other public services.
• Assists in recruiting, selecting, training, and monitoring service delivery of part-time Recreation staff.
• Schedules the work of staff, trains and motivates staff and volunteers in the museum. Develops and implements quality service delivery standards, fiscal management strategies, and sound financial management emphasizing internal control to meet the needs of customers and to achieve revenue targets.
• Provides input into and administers assigned operating budget, ensuring that expenditures are controlled, and revenues are collected and deposited, in compliance with corporate finance policies and procedures.
• Maintains records related to budget administration.
• Prepares contracts and invoices for room rentals.
• Assists the Division in the planning and completion of grant applications and budget reports. Improves operational performance through evaluating expenditures and attendance figures and adjusts operations accordingly.
• Ensures compliance with safety and security matters under Occupational Health and Safety legislation and divisional safety and security policies, including workplace accommodations. Communicates with a variety of client groups and liaises with stakeholders and contributes to the development and implementation of marketing activities for the museums and for special projects as assigned.
• Assists with the research and application/ contract preparation for fundraising and sponsorship opportunities for major cultural events and initiatives.
• Prepares materials for marketing the museum, and other special projects that may include Doors Open Toronto, and other municipal initiatives.
• Participates in outreach programming and promotion of museum related programs and events.

Key Qualifications

Your application must describe your qualifications as they relate to:

• Post-secondary education in a discipline(s) such as museum studies, history, arts administration, education, cultural site management, etc., or an equivalent combination of education and experience.

• Considerable experience coordinating a range of tasks, including programs, events and staffing in a museum or community arts environment.
• Experience nurturing community partnerships that advance equity and providing excellent customer service to a variety of internal and external stakeholders with a commitment to the community.
• Considerable experience with data in a performance-oriented environment, including evaluating programs, administering program budgets, and tracking and reporting on metrics such as visitor attendance and revenue.
• Experience in providing work direction, guidance and training to employees and volunteers, and working with contractors.
• Experience with general museum operations, including the care and security of a historic building and artefacts, health, and safety.

You Must Also Have

• Ability to engage equity deserving communities in impactful ways.
• Ability to promote and foster teamwork, provide opportunities for learning and growth, and establish customer service excellence.
• Ability to work flexible hours, including evenings and weekends.
• Ability to be flexible and multi-task in a creative environment with competing deadlines, to prioritize and complete tasks to a high standard of excellence.
• Excellent oral and written communication skills to communicate effectively with senior management, consultants, staff, Council Members, and external community stakeholders. Knowledge of change management, creative and strategic thinking skills to support policy development, change activities and to support decision-making.
• Excellent interpersonal, problem solving and conflict resolution skills, with the ability to exercise sound judgement and political acuity in the decision-making process.
• Knowledge of relevant employment legislation, including Employment Standards Act, Ontario Human Rights Code, Occupational Health and Safety Act, and Accessibility for Ontarians with Disabilities Act.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces.

Assets

• Current First Aid, Smart Serve, Safe Food Handling certification and JHSC training is an asset or must be willing to obtain.
• Lived experience as a member of an equity-seeking community.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City’s Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’s Hiring Policies and Accommodation Process .