Log In
Sign Up
Job Description Business Innovation Communications Specialist Rank 4 Scarborough, ON Deadline: Please apply by December 24th, 2023.
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a communications professional to play a key role in our customer centric and Dealer Delivered Digital Connected Retail Journey. This is a full-time opportunity and will report to the Manager, Business Innovation. The team member for this opportunity will be the key communicator of Digital Connected Retail to our customers/owners, Dealers and Team Members for the Toyota & Lexus brand.
What We’ll Bring:
Company & Culture
- A hybrid work environment
- A work environment built on teamwork, flexibility and respect
- Professional growth and development programs to help advance your career
- A focus on respect for people and continuous improvement
- Summer Hours – condensed work week during the summer
Benefits
- Competitive compensation package including bonus
- Extended health care and dental benefits effective immediately
- Company pension plan with additional employer contributions
- Associate vehicle discount program
- Reimbursement programs (tuition & fitness)
- Paid holiday shutdown and competitive paid time off benefits
- Sabbatical leave program
What You’ll be Doing:
Lead & Develop Strategic Communications
- Be a ‘Connected Retail Champion’ by building commitment to our vision and corresponding projects
- Prepare and oversee communications and merchandising in support of the Connected Retail strategies and initiatives
- Work cross-functionally with key stakeholders across the Toyota and Lexus ecosystem (leadership, team members, Dealers) to create cohesive and compelling narratives towards our mutual goals
- Transform planning activities into engaging content (website, blogs, newsletters, video, etc.)
- Publish and maintain digital communication channels for internal stakeholders and audiences
- Proactively seek out opportunities and deliver content from Connected Retail throughout the enterprise (speaking engagements, cross-functional publications, etc.)
- Build and execute a Dealer facing communications plan that leads to confidence and successful adoption of key Connected Retail initiatives.
Engagement Planning & Communications Support
- Lead the strategy development within TCI for how we leverage internal and external partner engagements to advance our Connected Retail efforts together
- Lead the planning, coordination, and execution of quarterly Dealer subcommittee events
- Support all communication activities for internal (TCI) Management and Executive engagements
- Be the main point-of-contact to provide direction for Dealers and Internal partners on messaging and strategy related to innovation
Team Management and Operations
- Provide communications leadership and counsel to the Connected Retail team; ensure a consistent standard for all communications
- Remain informed on industry best practices and innovation in retail/automotive
- Control departmental processes to efficiently plan for and execute projects (inputs and approvals)
- Oversee departmental budgeting and planning activities
- Develop departmental guides to ensure clear understanding and adherence to procedures and processes, maximizing resources and producing results
What You’ll Bring:
- A post-secondary degree/diploma, preferably in Marketing, Communications, PR, or related-field
- 3+ years of marketing/communications experience; ideally in a corporate environment
- Excellent story-telling skills with an ability to simplify concepts and tailor messaging for specific audiences; a knack for getting people to listen and act
- Ability to build trust and confidence towards specified outcomes
- Advanced planning and organizational skills (project/program and change management)
- Deadline driven with an intimate understanding of the responsibilities, timelines and requirements
- Experience with digital communication technology (websites, social media) an asset
- Extremely strong interpersonal communication skills, including the ability to interact with all levels of the enterprise
- Strong research, editing and proof-reading skills
- Ability to travel occasionally (mainly within Canada), if required
- French language skills (written and verbal) are an asset
- Please include a portfolio of past communication and/or merchandising work with your application**
About Us
Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada’s head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI’s Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.
What Sets Us Apart?
A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.
What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.
