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At Tradition, we produce bakery and snack products for the world’s premier Food Companies and Brands. Located in Scarborough, Ontario, we have over 40 years of experience in baking croissants, muffins, bars, and pastries. Our success comes from our diverse and talented team of over 400 people. As we continue to grow, Tradition is excited to welcome new team members that share our passion for success and a love of baked goods.
How you will contribute
You service Tradition’s customers by ensuring that all orders are processed accurately and outbound shipments are planned efficiently.
As an Order Desk Logistics Coordinator, you will:
- Receive, verify the accuracy, and process customer purchase orders in SAP.
- Prepare sales orders and inform customers of the shipping date and any possible delays.
- Review inventory records and plan shipments based on product availability.
- Coordinate with Supply Chain on order fulfillment timelines.
- Coordinate with the warehouse on building loads efficiently.
- Prepare custom documents such as bill of Lading and invoice for outbound shipments.
- Schedule transportation with carriers based on warehouse dock capacity for outbound shipments.
- Track orders to ensure timely delivery.
- Request quotes from carriers to determine the best rates.
- Review and approve freight bills for processing payments.
- Maintain accurate and updated records of orders and communicate with customers on order status.
- Document and review customer complaints.
- Support or lead specific Supply Chain projects as required.
What will make you successful
- College Diploma or Certification Program in any relevant field
- 2-5 years of previous order desk/customer service experience
- Strong Microsoft Office skills – Word, Excel, PowerPoint
- Previous experience working with an ERP system.
- Great communication skills and ability to work as part of a team.
- Extremely analytical and resourceful.
- Ability to read and understand measurements and written/verbal instructions.
What can we offer in return?
Tradition offers a competitive salary and comprehensive benefits including health, dental, life, and disability insurance. We support your professional growth and provide opportunities for future development and progression. After two years of service, you can plan for your retirement with Tradition’s RRSP employer match. Plus, celebrate your birthday and take the day off paid along with 2 personal days each year.
More about this role…
Work schedule: Two-week rotation of days, evenings, and nights. Monday to Friday.
We will be considering applicants as they apply, so please don’t delay submitting your application through Indeed.
Internal applicants should not apply directly to this role.
All internal applications must be submitted through your direct Supervisor/ Manager at TFF.
Tradition is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. We will work with you in an effort to ensure that you are able to fully participate in the process.
Job Type: Full-time
Salary: From $45,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
