Celebrating over 34 years in business, Starship Freight is a third-party transportation logistics company, located in Georgetown, Ontario. We are currently seeking an individual with the following skills to join our team as a Dispatcher.
General Summary: Booking of shipments, providing rates for spot quotes, liaising and negotiating with suppliers (carriers), tracing pickups, maintaining and updating carrier profiles for accuracy. Dispatchers are responsible for keeping records of communication regarding carrier rates and issues and monitoring daily logs for errors.
Core Functions:
Maximize company profitability by using superior negotiation/selling skills and retention of good carriers.
Searching for and securing new carriers – Dry Freight, Hazmat, Heat.
Answering and making calls in a timely and professional manner.
Responding to all emails in a timely and professional manner.
Reporting issues/delays with pick-ups to designated departments
Refer unresolved grievances to designated departments for further investigation.
Oversee all communications within specifically assigned territories.
Ensure directives & SOPs are followed.
Qualifications:
3-5 years of dispatching experience in the freight brokerage/third-party logistics industry at a minimum
Experience with Flat-bed shipments is an asset.
Possess strong knowledge of current rates for cross-border shipments, inbound and outbound.
Possess excellent verbal and written communication skills.
Strong time management with the ability to prioritize/recognize action urgency and multitask.
Strong negotiation skills, sound judgement and critical thinking skill set.
Proficiency in using Microsoft Office Suite applications.
Experience with: Salesforce (Revenova), Load Link, etc an asset
Must be able to work independently and within a team environment – communication skills are key.
Compensation:
Competitive based salary
Opportunity for additional performance-based pay after 3 months
Company-paid benefits after 3 months
If you meet these requirements, email us. We have a position for you!
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