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Triple Eight Transport is an asset based carrier company with terminals in Abbotsford, Calgary and Edmonton! We provide Full Truck Load Transportation Services to and from major cities in Western Canada and Western US.
Triple Eight Transport Inc. is growing and is in search for a strong communicator who is detail orientated to join our dynamic team! Are you interested in a rewarding, challenging and exciting career?
The Afterhours Dispatch is responsible for building and maintaining strong business relationships with multiple drivers to seamlessly coordinate them to successfully service customer loads. Monitor logistic transactions in the evening while communicating effectively and efficiently both internally and externally to achieve high levels of service.
Responsibilities will include:
Communicating with drivers regularly to ensure on time delivery, sending and receiving all information relevant to the driver performing his/her duties within the Company and customer requirements
Handling all driver related satellite messages or calls within assigned and overflow queues
Reporting and documenting of all customer service, planning and driver related issues to the appropriate personnel
Preparing customs clearance paperwork and ensuring it has been submitted the customs broker
Following up with customs brokers to ensure clearances are completed in a timely manner
Arranging and booking in repairs for in transit truck breakdowns
Analytical and critical thinking skills
Must have reliable transportation
Strong problem solving skills
Proven team player with ability to align position goals with corporate strategic goals
Minimum of 2 years of experience in a dispatch or planning role required
Minimum of 1 year of customer service experience would be an asset
Some post-secondary education is an asset
Must be legally allowed to work full time in Canada
State of the art facility
Regular company lunches for special events
Annual Summer Corporate team building event
Annual Winter Holiday party with amazing prize draws rewarding our valuable team because our people are important to us!
Opportunities for growth within the company as we continue growing
Our open door policy shows we value communication and building strong, meaningful relationships across our workplace
Competitive wage and vacation packages
Shift:
Must be able to work both Saturday and Sunday (Morning or Evening Shift)
Must be able to work three weekdays 3PM – 11:30PM
