Vancouver College of Massage Therapy Looking for Administration Manager at Vancouver, BC Full Time

Are you a professional, detail-oriented person who loves to make sure everything is taken care of? The Vancouver College of Massage Therapy is looking for an Administration Manager to join our best-in-class massage therapy college.

ABOUT YOU

You are a self-starter who brings a positive attitude to your work. Your exceptional organizational skills keep your projects on track. You are not afraid to ask questions, get into the details of a project, and proactively take care of whatever needs to be done. You are a natural problem-solver and deliver solutions using common sense and initiative. You speak with confidence and understand the importance of your role in representing the college. We are looking for that special someone to join our team, someone who makes things happen, has a bunch of common sense, and great attention to detail.

ABOUT US

Founded in 2006, Vancouver College of Massage Therapy is the leading massage therapy college in North America. In addition to the college, we have a 15 room on-site student massage clinic. Our mission is to provide excellence in massage education in a supportive and collaborative learning environment. Our administrative team is small and we truly believe in our values of respect and integrity.

YOUR RESPONSIBILITIES

As the Administration Manager, you are a key member of our administrative team, managing and executing day-to-day college operations and supporting students, instructors and members of the administrative team through the following responsibilities.

1. ACADEMIC SUPPORT: Provide assistance to the academic faculty by updating attendance records, invigilating exams, preparing transcripts and creating instructor resources. Assist with instructor scheduling.

2. STUDENT LIASON: You are a go-to administrative person for VCMT’s students, providing direction on college-related matters.

3. ADMISSIONS: Prepare, coordinate and set-up all new students into the online database and assist with information sessions, orientation packages and contract signing. Audit student files on a regular basis to maintain accuracy.

4. STAFF MANAGEMENT: Hire and coach reception staff ensuring exemplary customer service.

5. CAMPUS OPERATIONS: Lead term rollover tasks, clean and organize classrooms, clinic, manage campus inventory and supplies, mamage room rentals and events.

6. ADMINISTRATIVE SUPPORT: Assist leadership team with administrative projects such as student manuals, student survey documents and protocol documentation. Answer incoming calls as required. Jumping on reception on occasion.

HOW YOU STAND OUT

• Are that go to person in the office that others rely on
• Have a meticulous eye for detail and can think for yourself
• Have 3+ years of progressive experience in professional office administration
• Have excellent computer skills with extensive knowledge of Office365
• Are organized, efficient and proactive
• Are customer centric and consistently provide a high level of service
• Are a self-starter who requires little supervision
• Are a natural problem-solver with loads of common sense
• Have previous experience working with complex file management and data entry
• Have excellent command of verbal and written English, with proven ability to communicate clearly and professionally
• Follow processes diligently, identifying opportunities for improvement
• Have a proven ability to deal with sensitive materials with tact and discretion
• Are willing to jump into whatever need taking care
• Have excellent judgment and strong problem-solving skills

WHY JOIN VCMT?

At VCMT, you’re more than a number – you’re a member of the VCMT community of staff, instructors, students and alumni who care about each other. In addition to being a member of our great team, we are excited to offer the following benefits:

• Competitive compensation based on experience
• Opportunities for growth
• Supportive, collaborative environment filled with genuine comradery
• Free massages at our on-site clinic

If you are a resourceful, driven individual looking to take the next step in your administrative career, we want to hear from you!

Job Types: Full-time, Permanent

Salary: From $52,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• Monday to Friday

Work Location: One location