Volta Energy Solutions Canada Inc., based at our Granby plant, currently under construction, is a new division of the global leader, Solus Advanced Materials Co., Ltd., established in 7 countries around the world. Our division, targeting the North American market, will manufacture high-end, compact and high-performance battery copper foil used to increase the mileage of electric cars.
JOB SUMMARY
As IT administrator, your mission will be to manage the IT assets and provide technical support, sensitize the end-users to meet company needs under the company IT policy. You will also ensure the proper functioning of our IT system under system monitoring and respond to IT system failures following the contingency plan. You will maintain and upkeep of IT systems while supporting requests from our users as well as operational requests from management. You will also be a key player by participating in various IT projects (implementation, migration and development projects).
MAIN TASKS DESCRIPTION
• Handling technical support in an end-user environment including coordination and implementation of the employees’ requirements. Receive, prioritize and respond to user requests by providing technical support and follow-up for any incident and any request;
• Responsible for education and training about IT policy, security, etc. Educate and guide users on good IT practices to adopt through various means of communication (documents, training capsules, etc.);
• Manage and maintain the IT assets, including preparation for new hires and departures. Hardware and software installation, upgrading and configuration;
• Update or carry out the necessary migrations between the different technologies and software;
• Perform audit and preventive maintenance on computer equipment, the administration and security of the company’s computer systems;
• Create and update a system documentation. Document interventions and solutions for incidents;
• Monitor the system and network elements by using diagnostic tools (on hardware/software) components and following the troubleshooting procedures;
• Participate in problem management activities by identifying the root cause of all service disruptions;
• Propose optimization solutions aimed at improving the systems and processes in place;
• Every task related to the position.
RESPONSIBILITY AND COMPLIANCE
• Comply with the corporate legal rules and safety procedures of the company.
• Ensure the IT standards are maintained in a process-driven environment.
TRAINING AND REQUIREMENT:
Education
• Minimum Technical Degree (BAC/DEC) in a technology discipline and/or an equivalent combination of education and related experience.
Experience
• Minimum of 2 years of relevant experience in a similar previous job position
Knowledge
• Good Knowledge of Microsoft 365 echo system
• Basic knowledge of Security (VPN/DLP/Etc.)
• Basic knowledge of Cloud Environment
Skills
• Expertise in software/hardware Installation
• Able to recognize and understand upcoming IT technology trends
• Ability to work under pressure to meet deadlines
• Fluency in French and English is mandatory
• Good communication skills in French and English with employees and other departments of the
company
• Ability to adapt and open to change aligned with a global business culture
Assets
• Knowledge of Cloud concepts: Azure and AWS
• Knowledge of Azure AD / Azure AD Connect
WHAT WE OFFER YOU:
• Salary, annual bonus, annual salary increases and vacation weeks surpassing market competition;
• A wide and complete range of benefits;
• Great opportunity for development and professional career advancement within the company.
If you want to join a dedicated team to contribute by building the future all together in a high trended technologies that offers you the opportunity to grow, Volta Energy Solutions Canada Inc. has a position for you.
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