Volvo Cars Mississauga has an immediate requirement for a full-time receptionist to join our successful dealership in Mississauga at Mavis & 401. In this key role, you will be the first point of contact with most of our customers, either as they enter the dealership or contact us by telephone. Your main role will be to greet customers in a friendly and professional manner and ensure that they receive the assistance they require.
Responsibilities
* Welcoming customers and visitors into the dealership with a friendly and professional demeanor. Assess their needs and answer their inquiries or guide them to the appropriate dealership staff member
* Responsible for the dealership’s telephone communications. With courtesy and respect, accepts and directs incoming calls, takes detailed messages, and provides callers with helpful information
* Routing customers to Sales Consultants without delay, while ensuring that all sales representatives receive a fair rotation of sales prospects and clients
* Various administrative duties as assigned such as coordinating and processing customer payments; monitoring inventory and ordering office supplies; filing, copying and scanning documents; receiving, sorting, and distributing mail and courier packages
* Maintain the tidiness and organization of the reception area and customer waiting area.
Qualifications
* Being the face and voice of our dealership to the customer, the receptionist must have a natural ability to engage positively with people in person and on the telephone, always leaving a welcoming and professional first impression of the dealership
* Demonstrated commitment to exceptional customer service
* Highly organized and accurate, with excellent multi-tasking skills and attention to detail
* Strong verbal and written communication skills
* Experience operating a multi-line telephone system.
Job Types: Permanent
Job Type: Full-time
Salary: From $20.00 per hour
Schedule:
Education:
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