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Join our Restaurant Team as an Assistant Restaurant Manager where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel.
Objectives
- Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards
- Assist with the planning, organization, direction, control and evaluation of the operations of the Pointe Restaurant, On The Rocks Bar, Private Bar, Room Service, and Driftwood Café
- Determine the type of services to be offered and implement operational procedures
- HR Functions including assisting with hiring, training and development, including regular employee reviews
- Set team work schedules and monitor team performance
- Control monthly inventory and weekly ordering, assisting in creating, meeting and exceeding all restaurant financial goals and helping to analyze, review, and follow up on these results
- Be the contact person for all guests or team members who may be requiring immediate assistance from the Leadership team, and/or follow up with guest concerns as necessary
- Ensure Health and Safety regulations are upheld
- Wine List development
- Regular team, supervisor, and food & beverage meetings, as well as covering for management meetings in the absence of the Restaurant Manager
Salary will range from $55000 – $59000 per year. Staff accommodation is available. Wages may be increased due to annual salary reviews, provincial minimum wage changes or at the employer’s discretion. 1 position available.
Benefits: Group insurance benefits (incl. vision care benefits, dental care benefits, travel insurance), RRSP matching, gratuities, and other benefits (incl. Hotel/Restaurant discounts, free parking, wellness programs).
- Exemplary guest service skills and a demonstrated willingness to exceed guest expectations
- Extensive wine knowledge, including formal education at the sommelier level an asset (ISG/WSET 2); ability to pass The Pointe Restaurant Wine Exam
- Completion of a college or other program related to hospitality or food and beverage service management an asset
- Several years previous fine dining food service, including management/supervisory experience
- Valid Serving It Right Certification
- Knowledge of front and back-end Silverware POS system an asset
- Willingness to learn and be constantly challenged to grow with the restaurant team
- An appreciation for detail and a passion for guest services
- A professional and positive attitude in every aspect of the position
- Consistent punctuality and dedication
- A calm, polite and composed demeanor
- A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole
- An employment duration commitment will be required
- Must be legally authorized to work in Canada
By submitting an application, you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or indirectly through public social media. As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions.
