Winnipeg Regional Health Authority (WRHA) Looking for Office Assistant 2 at Winnipeg, Manitoba, Canada Full Time

Position Number: 21002133

Posting End Date: January 30, 2024

City: Winnipeg

Employer: Winnipeg Regional Health Authority

Site: WRHA Community Health Services – Winnipeg Corporate

Department / Unit: WRHA – Men’s Treatment & Community Servi

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: 02/05/2024

FTE: 0.80

Anticipated Shift: Days

Daily Hours Worked: 5.80

Annual Base Hours: 1885

Salary: $22.400 , $22.971 , $23.625 , $24.239 , $24.936 , $25.718

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Reporting to the Supervisor, the Office Assistant is responsible for the provision of office and administrative support for a variety of programs serving men, women and families. The office assistant will be located in a busy reception area and is expected to handle a variety of work assignments in a professional and efficient manner which will include such duties as correspondence, coding of invoices, mail duties, file systems management, support to the Director, and reception. The incumbent is expected to carry out assignments following normal office routines and Winnipeg Regional Health Authority (WRHA) guidelines and to seek direction on matters that are not of a routine nature. The Office Assistant may be required to orient other office staff and serve as ‘back up’ coverage for other office support positions.

The incumbent will demonstrate the following:

• Ability to communicate respectfully and positively with clients and staff and presents self in an approachable and friendly manner.
• Ability to provide a welcoming, safe and supportive atmosphere to all individuals inquiring about our services.
• Understands and demonstrates a client-centered approach.
• Demonstrates effective active listening and communications skills;
• Ability to take initiative in handling routine matters and inquiries, demonstrating common sense and use of past experience to develop potential solutions, understanding when to seek direction.
• Ensures that the privacy and confidentiality of staff and client information and relationships are maintained.
• Is coachable and adaptable — adjusts priorities and work goals as necessary while, maintaining a calm demeanor, when working under changing or unclear conditions.
• Is able to manage multiple duties and tasks effectively and efficiently.
• Works collaboratively in the context of a provincial organization, with numerous colleagues, to ensure a consistent Winnipeg Regional Health Authority (WRHA) approach.

Experience

• Three (3) years’ experience and/or a suitable combination of education and experience.

Education (Degree/Diploma/Certificate)

• Completion of a recognized business or community college course in the office administration area.

Certification/Licensure/Registration

Not applicable

Qualifications And Skills

• Excellent communication skills including ability to compose routine correspondence on own initiative or non-routine correspondence with direction.
• Ability to work in a team environment and to work independently with general direction.
• Ability to handle reception duties and to deal effectively with staff, clients and the general public.
• Demonstrated knowledge and proficiency using Microsoft Office (Word, Excel, Access, PowerPoint, and Publisher).
• Ability to handle confidential material.
• Demonstrated understanding of, and sensitivity to, working with culturally diverse populations.
• Knowledge of addictions and mental health an asset.
• Fluency in English (French verbal and written an asset).

Physical Requirements

Not applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.