Who We Are:
We’re on a mission to make it easy and accessible for any company in the insurance, legal and medical space to understand medical documents quickly using AI. Every week, we process hundreds of thousands of pages of documents, saving our customers hours and hours of manual processing time, and helping them process medical claims much more quickly.
We’re specifically looking for a Medical Claims Customer Success Specialist who will roll up their sleeves and support our customers. As a key member of the Customer Success Team the specialist will assist in the design and fully execute on the customer-success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences.
This role is perfect for someone looking to transition from a medical benefit claims advisor or medical documentation role but wants to continue to utilize their industry knowledge and experience to support those in the industry to grow their business by providing industry expertise and supporting strategic partnerships with the goal of ensuring the claimant gets the best and quickest result possible.
Objectives of this role:
What you will do:
Your strengths and experience
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