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Employment Type
1-Year Contract, Bargaining Unit
Work Hours
37.5 hours/week
Work Setting
Exclusively Onsite
Salary
J – $64,464
Application Deadline
Open until filled
Program Overview – Crisis Outreach Service for Seniors, Community Care
This position works on behalf of WoodGreen in an inter-agency, multi-disciplinary Crisis Outreach Service for Seniors (COSS) serving seniors with physical, cognitive, mental health, and other concerns causing them to be in crisis. This will be a dedicated position supporting the Behaviour Support Outreach Services across the City of Toronto. The incumbent will need to travel within Toronto.
What You Will Do
- Provide urgent, timely assessment and support to seniors and caregivers who are affected by challenging responsive behaviours.
- Provide observation, and comprehensive bio-psychosocial behaviour assessments of clients with responsive behaviours in their homes/in the community.
- Develop Behavioural Support Plans, including behavioural management approaches, psychosocial support, and education.
- Assess for risk and intervene as appropriate.
- Model behaviour support interventions and make recommendations to caregivers on how best to support seniors with responsive behaviours
- Provide expertise in responsive behaviours in crisis intervention including evidence-based best practices.
- Maintain an active clinical caseload of older adults/seniors presenting with (or at-risk of) responsive behaviours.
- Communicate and collaborate with colleagues of COSS, BSOT and other service providers to ensure client-centred, timely support to clients, initiating and participating in case conferences when needed.
- Communicate, as appropriate, significant changes in client status to care partners.
- Refer clients and caregivers to a range of complementary community resources and support transitions between care settings when appropriate.
- Carry out service documentation requirements in a timely and professional manner and gather statistical and narrative information required for the program and organization.
- Ensure that anti-oppression, community development, and harm reduction principles are achieved in the program.
- Participate in relevant training and professional development activities.
- Participate in regular supervisory sessions and annual performance appraisals with the program manager.
- Perform other related duties as required.
What You Bring to the Team
- Master’s degree in Nursing, Social Work, Occupational Therapy, Psychology or related field
- 3+ years of experience providing support to vulnerable seniors and older adults with responsive behaviours related to mental illness, addictions, dementia or other neurological conditions.
- Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption).
What Will Set You Apart
- Experience supporting people with dementia
- Experience developing and delivering behavioural management interventions.
- Extensive experience in educating clients, caregivers, and key stakeholders on strategies and interventions aimed at addressing responsive behaviours.
- Knowledge of current and developing behaviour support models and the ability to implement the key components of those models into practice with clients.
- Training/knowledge of P.I.E.C.E.S., U-First!, Gentle Persuasive Approach, Recovery/Psychosocial rehabilitation approaches or willingness to receive training.
- Competence in the use of standard psychogeriatric assessment tools
- Excellent clinical-reasoning, critical thinking and problem-solving skills.
- Effective assessment, intervention, client centered and collaborative care planning skills.
- Experience providing education, support and counselling for caregivers of those with dementia.
- Understanding of recovery, psychosocial rehabilitation principles, and the therapeutic relationship.
- Willingness to be flexible and iterative with work flow processes.
- Excellent organizational/prioritizing skills.
- Ability to manage multiple, often competing priorities.
- Ability to thrive in a fast paced, client -focused environment.
- Knowledge of community resources and supports.
- Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills.
- Good oral and written communication skills and computer literacy, including MS Word and Excel.
- Ability to collaborate effectively with other members of inter-professional care teams, clients, family members, and community team members.
- Proven leadership and communication skills.
- Ability to communicate in a different language an asset.
- Current CPR/First Aid certification and Non-Violence Crisis Prevention an asset.
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