Who we are
The Member Support Specialist (Bilingual English/French preferred) are the friendly voices you hear when you call with a general question, assisting members via inbound calls. The Support Specialists provide product and services information as well as assisting with billing inquiries, product sales, website and app technical assistance, and membership retention.
What you will do
Work from a remote location (e.g., your home) that is quiet and free of distractions.
Key Performance Measurement:
Who you are
Here’s what you need to bring to the table:
Required computer specifications for Customer Service agents.
Computer purchased within the last 4 years:
or
fine).
SDP.
High-Speed Internet Connection:
Mobile Device: Smartphone or Tablet (released within the last five years).
Headset
How to Check System Specs
How to check Internet speeds: https://www.speedtest.net
Job Type: Part-time
Salary: $18.00-$19.00 per hour
Benefits:
Schedule:
Education:
Experience:
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