POSITION PURPOSE
Reporting to the Supervisor, Social Assistance, is the first point of in person contact and is responsible for providing a full range of functions of the Ontario Works program to determine clients’ financial and program eligibility in an empathetic client centred manner; including conducting Verification Interviews, monitoring and conducting ongoing financial and benefits eligibility assessments/reviews and making determinations about the refusal, reduction or cancellation of assistance; responsible for benefit administration including completing applications; and works in close partnership with the Integrated Ontario Works Wraparound Caseworker and internal partners to provide an integrated, client centric approach to serving their clients.
MAJOR RESPONSIBILITIES
QUALIFICATIONS
Job Requirements:
POSITION PURPOSE
Reporting to the Supervisor, Social Assistance, is the first point of in person contact and is responsible for providing a full range of functions of the Ontario Works program to determine clients’ financial and program eligibility in an empathetic client centred manner; including conducting Verification Interviews, monitoring and conducting ongoing financial and benefits eligibility assessments/reviews and making determinations about the refusal, reduction or cancellation of assistance; responsible for benefit administration including completing applications; and works in close partnership with the Integrated Ontario Works Wraparound Caseworker and internal partners to provide an integrated, client centric approach to serving their clients.
MAJOR RESPONSIBILITIES
QUALIFICATIONS
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