ZIM Looking for Operations Manager ZIM Logistics Canada at Toronto, ON Full Time

We are looking for Operations Manager to join our growing team of ZIM Logistics Canada!

As Operations Manager you will be responsible for developing and overseeing the Ocean, Air and Inland freight products for ZIM Logistics, creating and implementing a solid business plan with the necessary strategies and processes.

Leading the Domestic & International Ocean, Air, Inland Freight Forwarding services, you will have responsibility for managing all Ocean, Air and Inland operations and pricing activities. Operations Manager provides planning for, direction to, and controls available resources associated with the timely, damage-free movement of cargo.

Key responsibilities:

Drive efficiency processes

• Work closely and support sales and pricing teams, customers and vendors to develop the freight forwarding products Ocean, Air, Inland.
• Set operations policies and standards/
• Recommends and implements Global Transportation and Logistics KPI’s.
• Meet revenue, cost, productivity, and accuracy and timeliness targets.
• Manage product/station P&L and drive overall performance, control costs and all aspects of station spend.

Transactions

• Responsible for oversight and adherence to Cargo and other government regulatory compliance standards with regards to booking and routing of all shipments.
• Effectively manage queries, handling of shipments, communication & problem solving both quickly and efficiently.
• Manage client relationships while overseeing quotes from partnering offices and agents to include monitoring and responding quickly to incoming/outgoing correspondence.
• Manage correct preparation of shipment quoting, routing, documentation, rate negotiation, tracking and billing.
• Manage the correct preparation of international documents; MBL, HBL, (air, ocean, inland)

Reporting

• Monitor company’s or department’s performance, prepare periodically reports for senior management, ensuring compliance with the company’s partner/vendor/country/government standards and regulations.

Requirements:

To be successful in this role you would need:

• 7+ years of experience within an Air, Ocean and Inland Freight Forwarding, where Air and Inland experience is a must.
• Operations/product development focused background.
• Extensive knowledge on all modes of transportation, Canadian ports/Airports of Export and Entry and Country regulations.
• Fluent English

Function:

Countries & Business Development

Publish in Internal Career Page:

Yes