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Role: Senior Business Analyst Location: Toronto ON Canada-Hybrid Duration: Full time Job Description The business analyst team works closely with business stakeholders and technology teams to create both experience and technical requirements for rich features and functionality to support our guest experience. The team works very closely with business owners and product managers in the digital space to ensure digital roadmaps are created and managed according to the requirements needed to solve the high priority problems within each roadmap. The business analyst team is organized, values research, great at facilitation, problem solving and brining the right skill sets together to ensure we have aligned requirements to enhance our guest experience across our digital properties. Translating business strategy into feature/project requirements is a specialty of this team.
A Day In The Life
Works closely with Product Managers, and Technology teams to ensure requirements are in place and understood. Responsible for ensuring acceptance criteria is aligned. Works closely with Architects to ensure system implications/dependencies are understood. Facilitates requirement conversations with Technology Teams and business teams.
- Experience with functional requirements gathering
- Helping business owner and/or product manager refine backlog
- Including dependency management and architectural decisions in requirements
- Aligning overall scope and sequencing recommendations with product manager
- Utilizes artifacts such as JIRA, Confluence and Business Process Documentation to facilitate requirement alignment sessions
Qualifications
- Partner with the business and other stakeholders to identify both short and long term goals
- Demonstrated experience making tradeoffs between business needs and technology constraints while keep the guests need at top of mind
- Develop the product backlog to ensure that the team has clarity on the upcoming work
- Ability to identify and facilitate prioritization across competing requests
- 5+ years of business analyst experience within eCommerce industry
- Able to understand, document and present technical flows between systems – including apis, webhooks, integrations in general.
- Experience executing API calls using an application such as Postman
- Experience providing requirements for medium to large initiatives
- Experience working with both agile and waterfall delivery methodologies
- Ideal to have – experience with third party integrations such as payment, shipping and working with internal and external stakeholders.
Must Haves
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
