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One of our government clients is looking for a Junior IT Support/Clerk
Location: Newmarket, Ontario (Onsite)
Working Hours: Monday – Friday – 8:30 am – 4:30 pm
Parking: Newmarket office has free parking
Start Date: Immediately
ROLE MANDATE:
B.1 Background
The Government of Ontario is building a connected health care system to improve the patient and caregiver experience and strengthen local services, including the phased introduction of Ontario health Teams (OHTS). A fundamental component of this health system transformation is modernizing home and community care delivery to improve patient access to care, enabling high quality services through the OHT model while maintaining continuity of care. Our client provides home care and long-term care home placement services and works on facilitating access to community services.
B.2 Deliverable Requirements
The successful Candidates will be working mostly out of the Newmarket and Sheppard offices for a period of three months and an option to extend for an additional three months. The staff will work closely with IT team in the deployment of IT equipment through the refresh project of existing laptops as well as the future of work project to mobilize staff by replacing desktop users with laptops.
ROLE RESPONSIBILITIES (but not limited to):
• Run desktop backup script and then restore on new Laptop
• Setup user profiles on Laptops
• Test Laptop with monitor cable
• Provide necessary hardware to the user
• Show user how to connect hardware to the laptop, i.e. Monitor, keyboard, mouse, LAN cable, etc.
• Show user how to connect to wifi
• Complete signup sheet and assist user to complete the user checklist after each deployment
• Label and store old Desktop equipment for inventory
• Setup additional workstations with docks and Mitel phones as needed
POSITION REQUIREMENTS:
• Fluent in the English language both written and spoken
• Thorough knowledge of office administration and familiarity using a variety of office equipment
• Must be a tech savvy, have computer experience with Laptops and Desktops
• Excellent telephone management and effective interpersonal skills
• Strong organizational skills to prioritize and meet deadlines
• Superior customer service skills
• 2 years’ related office experience
• Experience in a healthcare environment an asset
• Immediate availability
EDUCATIONAL BACKGROUND:
• Grade 12 Diploma
• Community college diploma in office administration or equivalent considered an asset
INTERVIEW VENUE:
MS Teams
Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply!
Please note: Adherence to our end client’s vaccination policy is a requirement
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