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Summary
Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area
Essential Functions
Payroll/Billing
Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management
Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
Maintains location A/P log
Supply/uniform ordering
Maintains all attendance/vacation records for hourly employees
Key Performance Indicators (KPI) reporting to Manager prior to distribution
Additional Responsibilities
RD 2000 Responsibilities
SOX invoice reconciliation preparation for approval at the highest level
Recommends location process initiation and/or improvements needed
Any location specific requirements may be required
Skills and Abilities
OtherAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
OtherAbility to work independently and as member of a team
OtherFlexibility to operate and self-driven to excel in a fast-paced environment
OtherCapable of multi-tasking, highly organized, with excellent time management skills
OtherDetail oriented with excellent follow-up practices
OtherMust possess strong verbal and written communication skills internally as well as externally
OtherAbility to prioritize, organize and accomplish work
Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred
Qualifications
H.S. diploma/GED required
One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
One (1) year or more Experience in a customer service environment required
Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred
Travel:
DOT Regulated: None
Job Category: Logistics
Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040.
Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L’emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n’a pour but que de l’alléger)
Conformément à son engagement envers la diversité et l’inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d’évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l’accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d’assistance pour postuler, veuillez nous appeler au 226-213-4040.
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