Full-Time Employee and Labour Relations Specialist
Purpose
At Shouldice Hospital our success in achieving our mission of delivering the world’s best surgical outcomes and patient experience in hernia treatment relies on the strength, professionalism, empathy, expertise and diversity of our people. The Employee and Labour Relations Specialist (“ELRS”) will manage key functions designed to create the best work environment.
Guided by the strategic plan, the ELRS will manage the delivery of services in employee relations (“ER”), labour relations (“LR”) and workforce planning that will enable the achievement of excellent patient care. Through this work, the Manager will be accountable for fostering a healthy, safe and respectful workplace culture that promotes Shouldice Hospital’s core values of Quality, Integrity and Compassion and drives Service Excellence.
Responsibilities
· Maintains the HR work structure by updating job requirements and job descriptions for all positions;
· Maintains a current and cohesive pay structure by conducting periodic pay surveys and recommending, planning, and implementing pay structure revisions;
· Maintains the Hospital’s staffing by establishing a recruiting, testing, and interviewing program; counseling Supervisors and Managers on candidate selection; conducting and analyzing exit interviews; and recommending changes as identified and warranted;
· Prepares employees for new assignments by working with departmental Managers and Supervisors to update orientation, on-boarding and training programs;
· Coordinates scheduling and compliance with Performance Appraisal program for inclusion in Incentive Based employee salary increases and departmental bonuses;
· Ensures planning, monitoring, and appraisal of employee work results by training Managers and Supervisors to coach and discipline employees; scheduling performance management meetings with employees; hearing and resolving employee grievances (both union and non-union); and counseling employees, Supervisors and Managers;
· Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit enhancement to management;
· Identifying, designing and monitoring departmental educational programs as required to ensure all employees have up-to-date mandated training required to fulfill their job responsibilities;
· Ensures legal compliance by monitoring and implementing applicable human resource federal and provincial requirements; conducting investigations; maintaining records; representing the organization at hearings (i.e. Pay Equity, Harassment, Privacy, Human Rights, Termination etc.);
· Liaise with external HR legal as required; and
· Creates and maintains centralized historical human resource records by designing a filing and retrieval system.
Skills and Qualifications:
· Proven working experience in an HR Department, Degree in Human Resources or related field required.
· CHRP preferred.
· At least 5 years of ER / LR experience required, HHR experience an asset.
· People oriented and results driven.
· Demonstrable experience with Human Resource metrics.
· Knowledge of, and experience with, HR systems and databases required.
· Experience in a Union environment, for CA interpretation, compliance, negotiation, and Grievance / Arbitration management. ONA CA experience an asset.
· Strong leadership skills required.
· Experience with Incentive based remuneration an asset.
· Excellent active listening, communication, and presentation skills and inherent trait.
· Competence to build and effectively manage interpersonal relationships at all levels of the Hospital to build, and maintain, a strong Team environment.
Job Types: Full-time, Permanent
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