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In this role, you will develop and implement functional solutions for Microsoft Dynamics 365 Business Central, as well as contribute to supporting existing clients with this Microsoft ERP solution. Experience in manufacturing is required for this role. Report to: Head of Finance
Duties & Responsibilities
- Lead the solution design, configuration, and deployment of multiple simultaneous implementation projects for Dynamics 365 Business Central
- Drive client-facing design sessions and assist with detailed documentation of business needs/requirements
- Architect and configure complex solutions within Dynamics 365 Business Central, which may also include designing and mapping integrations with 3rd party systems
- Investigate and resolve any technical challenges that arise, and propose feasible solutions that meet and exceed client expectations
- Lead End User Training and User Acceptance Testing phases of the project to drive understanding and acceptance of the new system for both technical and non-technical end users
- Participate in client-facing status update meetings with senior management
- Work closely with Implementation Leads and Project Managers to successfully maintain issue logs, meet timelines, and stay within budget
- Work closely with Business Analysts and Application Developers (Vendor) to execute system design/configuration and development of customizations
- Stay abreast of changes to the software and proactively action any resulting updates that are needed
EXPERIENCE
- 3+ years of experience working with Dynamics NAV or Dynamics 365 Business Central, providing application support and assisting with implementations
- 2 or more years working on a project team
SKILLS
- Proven technical and analytical skills
- Well-developed systematic problem-solving skills
- Ability to explain complex solutions to both technical and non-technical stakeholders
- Excellent verbal & written communication skills
- Strong organizational skills with the ability to multi-task and juggle multiple priorities
