This competition is restricted to internal applicants of the University of Alberta. Please indicate your internal status using the “Advertisement” drop down menu when applying.
This position is a part of the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.
Location
This role is hybrid with a mix of remote and in-person at our North Edmonton campus.
Working for the University of Alberta
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.
Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.
Department/Faculty Summary
The University of Alberta Bookstore is the campus source for class course materials, lab kits, school supplies, U of A merchandise and more! We are a dynamic team that supports each other to achieve our goals and deliver amazing customer service to all our clients.
Position Summary
Reporting to the Store Manager and working in collaboration with Store & central University teams, the Customer Experience & Retention Specialist, is tasked with overall eCommerce Management, aiding with the store’s business development, and assisting with store procurement.
With passion, self-motivation and detail-oriented execution, the incumbent will advance efficiency, help increase overall sales and profit, and, most importantly, improve the image of the Store. The incumbent is often the face of the Store and brand ambassador when meeting new people and coordinating with campus groups. The incumbent will be highly organized and have tremendous people and communications skills.
Duties
eCommerce Management
Business Development
Custom Orders / Purchasing
Qualifications
Education
Experience
Skills
Knowledge
How to Apply
Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.
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