Lounge Manager
A successful candidate will be an individual that is up to date with current hospitality trends, is passionate about great service and is keen to be an hand on manager. Working primarily in the evening this manager will oversee the service of Freestyle Social Club, a relaxed lounge environment that features great cocktails, has a good assortment of beers and a small but up to date wine list. This candidate must have a knowledge of classic cocktails, draft systems, a good understanding of update point of sale systems (micros, symphony, squirrel, silverware) and Microsoft. This candidate must bring a positive energy, have a willingness to assist the lounge team as needed, create and nurture a positive culture. Previous hotel experience is also an asset.
Lounge Manager Freestyle Social Club & Poolside
Position Description
Purpose
Through passionate leadership, establish and maintain Freestyle Social Club as the premier hotel-based lounge in Calgary. In doing so, our guests will have their personalized cocktailing and poolside experiences with us enhanced by our artful service, curated custom cocktails, and creative culinary offerings in a room that will compel them to repeatedly relish our unique personae.
Accountability
Is accountable to the Director of Food and Beverage for the execution of the duties and responsibilities framed in this position description and according to the expectations framed in the performance standards.
DUTIES AND RESPONSIBLITIES
Ensure the forecasted budget for the restaurant and in-room guest dining are met as framed in the current budget. This task set includes:
Execute and maintain software systems used in the restaurant. This task set includes:
Hire new staff for the restaurant. This task set includes:
Train restaurant staff. This task set includes:
Supervise restaurant staff. This task set includes:
S.O.P’s.
standards framed in training programs are being met.
Promote fun incentive programs such as product sales initiatives.
Develop the portfolio of products offered in the restaurant and poolside. This task set includes:
Liaise with other departments that interact with the restaurant. This task set includes:
Increase patronage at the restaurant. This task set includes:
Month end inventory and reporting. This task includes:
Ensure the cleanliness of the venue.
Ensure all necessary equipment and supplies are ordered and maintained at par levels.
Ensure proper planning ahead of seasonal poolside opening. This tasks include:
Ensure proper training and usage of the golf suites. This tasks include:
Conduct staff and manager meetings to coordinate restaurant activities.
Perform other assigned comparable or transient duties as needed that are within the domain of knowledge and skills required by the position description.
PERFORMANCE EXPECTATIONS
Position Knowledge
Technical Skills
Service
Relationships
Teamwork
Planning
Problem Solving / Decision Making
Identification of the issue, generation of logical solutions, and determination of impacts on all affected by the solution and makes a final decision in a timely fashion.
Communication
Leadership
PERFORMANCE MEASURES
The professional employment performance shall be appraised in part by using the following measures:
Addendum
MANAGER HEALTH & SAFETY RESPONSIBILITIES
As a formal leader at Hotel Arts, I understand my responsibility to:
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