Log In
Sign Up
What is Avesdo?
The Avesdo platform is a single, integrated Transaction Management Software (TMS) solution for new home sales—built to manage the unique processes and data associated with new home transactions and their evolution through the entire lifecycle of development. To learn more about Avesdo, visit www.avesdo.com.
We are experiencing tremendous growth in response to our trusted services and platform, and we are seeking a passionate and driven Full-Time Client Success Manager to join our outstanding Client Success team to execute on high impact projects that fuel Avesdo’s growth.
Job Status: Full-Time
Location: 100% Remote Work (Remote applicants must reside in Canada and have valid Canadian work authorization).
Hours of work: Hawaii Standard Time (HST)
If you are a client-centric collaborative professional that thrives in a fast-paced, growth-oriented environment, Avesdo is a great place to grow your career!
Why you will love it here?
Meaningful work: You will also have the opportunity to grow professionally, learn new things, have a front-row seat to a rapidly evolving company, and have the chance to make your mark on a trillion-dollar real estate industry.
Great Culture: We foster a culture of well-being and connectedness! To keep things fun and stress-free we have a number of team bonding activities including weekly game sessions we like to call B4, Virtual Wellness Sessions (meditation, midday stretches, spring step contest), and much more.
Hyper-growth: Avesdo is growing exponentially; you’ll be joining at an exciting time where your contributions matter every day!
Enjoy a flexible work environment, competitive salary+ Benefits package, unlimited vacation.
What You’ll be doing?
Partner with our business clients to determine project needs and WOW them with our solution
Become familiar with client requirements and business processes
Set up client’s projects in the Avesdo application
Answer client questions coming through via tickets and phone calls
Conduct internal quality assurance testing of projects
Assist clients with identifying problems and guide them through a solution
Communicate project information with team members in an accurate and effective manner
Create presentations in regard to learnings from client interactions and showcase findings internally
Support continuous process improvements via analysis, insights, identification of opportunities
Perform other project and administration tasks to be assigned on an as-needed basis
Who are we looking for?
1- 2 years of experience in customer service, client management experience
Enthusiasm and desire for constant learning and self-improvement
A keen analytical mind with excellent problem-solving skills
Can work collaboratively on complex problems
Ability to take accountability for project implementation beginning to end
Self-motivated and can work well in a fast-paced environment with weekend and or evening schedules
Excellent communication and time management skills
Extremely organized and detail-oriented
Ability to prioritize work and adapt to changing demands and deadlines
Self-driven and results-oriented
Has an ability to connect with clients, build rapport and help solve any issues via phone or email
Winning attitude and ability to take calculated risks
53hLCX66sE
