Business hours are Monday to Friday 7:00 am to 8:00 pm EST, Saturday 8:00 am to 6:00 PM EST. Agents are scheduled for 8.5 hour shift, a 40 hour work week during the hours of business operations.
Who We Are
At OPENLANE we make wholesale easy so our customers can be more successful.
Our Values
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer
We’re Looking For
We are seeking a Customer Service Representative with experience in providing exceptional customer service. You will be part of a Global Customer Service team responsible for ensuring customer satisfaction and issue resolution. You will be involved in handling customer inquiries, providing product assistance, and resolving concerns. In this role, you will have the opportunity to use your experience in prioritizing customer needs, resolving issues efficiently, and maintaining a positive customer-centric approach. The ideal candidate will have 2+ years of experience in customer service with the ability to develop a strong understanding of our product offerings.
You Are
You Will
Must Have’s
Nice To Have’s
Sound like a match? Apply Now – We can’t wait to hear from you!
Compensation Range Of
Hourly: $21.00 – $24.00
(Depending on experience, skill set, qualifications, and other relevant factors.)
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