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Position: HR Analyst
Location: Edmonton, AB (Remote)
Position Overview:
• Provides solutions for core challenges and problems, and creates opportunities based on data and evidence.
• Determines the future goal of projects (“service vision”). – Participates in field work and user research as part of a cross-functional agile team.
• Advocates for user needs, along with other members of a cross-functional agile team.
• Understands the different phases of service delivery and is able to contribute to, plan, and manage these stages.
• Ensures delivery of a successful product or service.
• Manages competing interests.
• Manages a service, product, or process through the delivery phases, including ensuring improvement of the service, product or process over these phases where possible.
• Ensures the project will meet user needs and are accessible to all users.
• Prioritizes user stories for each work sprint, and accepts user stories when complete (“definition of done”).
• Provides a connection between multidisciplinary business areas and stakeholders.
• Manages communication to improve transparency, share information, and set expectations.
• Ensures compliance with policies and procedures and completion of all necessary documentation.
• Focuses on achieving outcomes such as measurable improvements to employee experience, costs savings, or red tape reduction.
• Accepts work as done and approves milestone delivery by service providers and vendor teams.
• Ensures the necessary business processes are followed and participates in managing projects, including acting as a point of escalation for delivery teams.
• Identifies and mitigates risks.
• Communicates the benefits and status of the projects.
• Maximizes use of the digital service.
• Shares responsibility for the successful completion and continuous improvement of the service, product or process with the program area
