Company Description
NetFusion Designs is an Information Technology provider for Small and Medium Sized Businesses, offering managed IT support services and cloud hosting. Our expertise in network integration and infrastructure design allows businesses to stand out among competitors with a clear advantage. We understand the importance of infrastructure availability, reliability, and scalability when designing networks to meet today’s demands. We serve businesses in various sectors, including manufacturing, insurance, automotive, accounting, distribution, property management, and real estate.
Role Description
This is a contract role for an Information Technology Technician at NetFusion Designs. The Technician will be responsible for troubleshooting technical issues, providing technical support to clients, and delivering exceptional customer service. The role involves both on-site and remote work, with flexibility for some work from home.
Qualifications
Please note that the average response time for resolving technical issues is less than 30 minutes, and the average resolution time is less than 15 minutes.
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