Accenture Looking for Bilingual Procurement Operations Senior Analyst at New Brunswick Full Time

Accenture Operations professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process outsourcing services, including finance and accounting, procurement, and human resources. Depending on the role, Outsourcing professionals may be based at a client’s office or in one of Accenture’s Intelligent Operations centers around the world.

The Procurement Operations Senior Analyst performs business process outsourcing services on behalf of our clients. They competitive source off-contract requests, negotiate with suppliers, and convert complex requisitions to purchase orders (PO). These services are performed in Accenture’s Intelligent Operations center in Fredericton, NB, Canada. The Senior Analyst interacts with the client’s end users, business stakeholders, suppliers and the Strategic Sourcing team. They counsel Procurement Operations Analysts and Support Desk agents and focus on achievement of high client satisfaction in the services being delivered.

Key Responsibilities

• Review requests off-contract and determine if contract pricing or preferred vendors should be leveraged for the purchase.

• Issue Requests for Quote (RFQ) for requisitions off-contract by following category playbook rules.

• Ensure that RFQs contain requirements and documentation needed to drive an efficient 3rd party vendor bid; follow-up with vendors where bids are not received.

• Determine winning vendor bid based upon pre-determined award criteria and/or threshold, and where needed, obtain business stakeholder approval for the award.

• Validate purchase requisitions and process purchase orders for issuance to vendors, according to defined business rules.

• Ensure accurate processing of purchase orders within the agreed cycle time and Service Level Agreements

• Work with business stakeholders to obtain appropriate approvals and missing information for requisitions and follow the requisition rejection process to drive compliance and quality.

• Manage purchase orders after issuance to ensure they are confirmed timely by suppliers and changed or cancelled according to standard operating procedures.

• Assist Procurement Analysts and the Support Desk to resolve complex inquiries pertaining to requisitions, purchase orders, or invoices from business stakeholders and 3rd party vendors.

• Review standard operating procedures to recommend and implement improvements.

• Run and prepare reports on volumes, backlogs, processing and quality performance, and stakeholder satisfaction.

• Ensure all issues are addressed promptly and action taken is communicated to all parties concerned.

• Proactively escalate issues to supervisors for awareness and support.

• Lead aspects of client meetings and provide information to supervisors when required.Support functional audits pertaining to PO and RFQ processing by answering process questions and providing documentation.

• Mentor team members in procurement, accounts payable, and help desk functions.

Basic Qualifications

• Bachelor’s or College Diploma in Business, Engineering, or related field.

• 4 – 7 years prior procurement experience.

• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).

• Bilingual – English and French.

Preferred Qualifications

• Strong experience with vendor negotiations and procurement operations (PO processing).

• Strong communication skills with business stakeholders to gather purchasing requirements.

• Process knowledge and understanding of the full source-to-pay lifecycle.

• Strong understanding of Ariba, SAP, or other ERP System.

Professional Skill Requirements

• Strong organizational, analytical, and multi-tasking skills.

• Strong communication (written and oral) and interpersonal skills.

• Ability to work in a fast-paced environment.

• Proven ability to work independently and demonstrated ability to lead or mentor team members.

• Attention to detail.

• Demonstrated leadership, teamwork, and collaboration in professional setting as military or civilian.