Alberta Law Enforcement Response Teams Looking for Training Administrative Assistant (in-office) at Edmonton, Alberta, Canada Full Time

Alberta Law Enforcement Response Teams (ALERT) is a non-profit corporation that brings together the province’s most sophisticated law enforcement resources to investigate serious and organized crime. ALERT is comprised of personnel from municipal police agencies, RCMP, and civilian staff that work together on elite teams throughout Alberta focusing on organized crime, human trafficking, auto crimes and child exploitation.

ALERT Training is looking to hire one (1) full-time, permanent, Training Administrative Assistant for our Edmonton office.

This position reports directly to the ALERT Training Manager and is responsible for the day-to-day operations of ALERT Training. This position has a large customer service component as the administrator is responsible for maintaining the shared training inbox, coordinating course registrations, assisting with in-house hosted training and providing administrative support to both the training manager and the curriculum design positions. The training admin assistant will play an integral role in the data entry and administration of our Learning Management System.

The salary range for this position is $59,987.20 to $67,537.60 per annum.

The work arrangement for this position is in-person, on-site (not hybrid or remote).

RESPONSIBILITIES & ACTIVITIES:

Responsibilities include:

• Coordinating all aspects of in-house training courses including securing instructors and syndicate leaders for upcoming courses, organizing course session details and communicating training opportunities, managing and organizing training registrations and request forms, providing instructions and course confirmations, reviewing and processing approved training requests, and maintaining spreadsheets and tracking systems.
• Preparing materials for training courses, including liaising with the Training Manager and Curriculum Designer(s) to prepare/update course materials, preparing classrooms and materials required for courses, and utilizing our online survey system to gather course evaluations.
• Overseeing the administration of the training facility, which includes managing classroom requests and confirmations, liaising with course leads to obtain relevant documents and requirements, ordering supplies (kitchen, course materials, and office supplies) and maintaining inventory.
• Providing customer service and support on behalf of the Training Department by overseeing the general email inbox and respond to requests in a timely and courteous fashion, welcoming trainees and guests to the facility and assisting as required, providing training-related travel and course information to instructors and candidates, liaising with home agency training coordinators, and organizing electronic records and training data.
• Learning Management System administration which includes inputting historical data, creating records, sessions, and events, preparing and distributing reports as required, and providing customer support for users.
• Other duties as assigned.

DESIRED SKILLS & ATTRIBUTES:

The following qualifications have been identified for this position:

• Post-secondary education and/or training in Office Administration or another relevant field
• Experience in training administration is considered an asset
• Experience in a law enforcement environment is considered an asset
• Learning Management System experience is considered an asset
• Strong written, oral and presentation skills
• Ability to effectively prioritize and manage a number of competing tasks in a fast-paced environment
• Excellent customer service skills
• Ability to engage effectively with management at all levels
• Demonstrated proficiency using Microsoft Office Suite and Adobe products
• Excellent time management and organizational skills
• Class 5 Alberta Driver’s License with clean driving record

BENEFITS OF WORKING WITH ALERT:

• Employer Paid Group Life and Disability Insurance
• Employer Paid Extended Health & Dental Benefits
• Virtual Health Care, Employee Assistance & Wellness Programs (including access to on-site gym)
• Annual Employer Contributions to Health Care Spending Account &/or Lifestyle Spending Account (coverage for family recreational activities, pet health care & boarding, cosmetic procedures, alternative health services, general interest education, and more)
• Employer Matching Contributions to a Group RSP Program
• Educational Assistance and Training Opportunities
• Paid Vacation starting at Three (3) Weeks
• ALERT observes 13 provincial and national holidays.

APPLICATIONS:

The competition will close on May 31, 2024.

The successful candidate will be required to submit to and pass an RCMP security screening process. Only those candidates selected for an interview will be contacted.

ALERT is an equal opportunity employer, and we encourage all candidates that meet above qualifications to submit their applications.

Company Description

Alberta Law Enforcement Response Teams (ALERT) is a non-profit corporation that brings together the province’s most sophisticated law enforcement resources to investigate serious and organized crime. ALERT is comprised of personnel from municipal police agencies, RCMP, and civilian staff that work together on elite teams throughout Alberta focusing on organized crime, human trafficking, auto crimes and child exploitation.

Alberta Law Enforcement Response Teams (ALERT) is a non-profit corporation that brings together the province’s most sophisticated law enforcement resources to investigate serious and organized crime. ALERT is comprised of personnel from municipal police agencies, RCMP, and civilian staff that work together on elite teams throughout Alberta focusing on organized crime, human trafficking, auto crimes and child exploitation.