Job Description:
AllianceOne Inc, provides call centre solutions and customized receivables management products for creditors in the financial services, healthcare, government, utility, retail, telecommunications, commercial, and related markets.
As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact centre management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
AllianceOne is currently seeking a Talented Professional to add to our team:
Position: Human Resources Generalist
Location: Toronto, ON (On-Site)
Description:
The Human Resources Generalist position is responsible for all HR related items for Canada employees.
ESSENTIAL ACCOUNTABILITIES:
Handle all aspects of employee life cycle from onboarding, to performance management, through termination
Benefits Administration
Ensure payroll accuracy by completing payroll audits in partnership with the payroll department for semi-monthly payroll.
Review corrective action documentation prior to delivery for all disciplinary actions
Complete internal audits supply evidence for external audits
Ensure regulatory compliance
Enforce company policies and procedures, and participate in review and development of policies annually.
Maintain personnel files in compliance with applicable legal requirements.
Processing employee status changes through the HRIS system
Manage employee LOAs
Provide HR related training to front-line employees and leadership
Conduct employee relations investigations and provide timely resolution
Partner with all departments to provide consultation for business processes, and provide guidance on employee management
Educate, communicate and ensure all Health and Safety and COVID-19 protocols are followed
Lead local efforts for AllianceOne/TP CSR program COTW
eSat and culture
Other duties as assigned
JOB REQUIREMENTS:
Education and Specific Training
Bachelor’s Degree or equivalent experience
Work Experience
5-7 years HR related experience
Special Certifications
Knowledge of local and national laws regarding payroll, taxes, withholding, deductions, garnishments
REQUIRED SKILLS:
Technical Skills
Microsoft Office Suite Products
Internet
Competencies and Specific Skills
Organized
Detail Oriented
Self-motivated
Conflict management skills
Results oriented
Demonstrated persistence
Proven facilitation skills
Interpersonal/human relation skill
Proven customer service relation skills
Problem solving skills
Deadline management
**Ability to work on-site at our Toronto office location
Please review our privacy notice available at the following: www.allianceoneinc.com/careers
AllianceOne is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process.
AllianceOne Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
AllianceOne is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process.
AllianceOne Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.
Questions?
Please review our privacy notice available at the following www.allianceoneinc.com/careers
For additional information on AllianceOne visit our website at www.allianceoneinc.com
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