American Express Looking for Manager/Sr Manager – Enterprise Analytics at Ontario Full Time

Description

As the (Sr.) Manager of the Enterprise Analytics – Partnerships & Lifestyle team, you will lead a team to empower our stakeholders in Partner Sourced Value (PSV), Entertainment, Lifestyle, and Dining with actionable insights and data-driven recommendations to support goal setting, opportunity sizing and results measurement. You will collaborate closely with each team to learn their business priorities, deliver actionable insights, and be their strategic thought partner.

Responsibilities

Analysis

• Conduct initial consultation with stakeholders to understand their business needs, assess the specifications of their request, and recommend appropriate solutions when necessary.

• Evaluate overall impact to the business and assess scope / complexity of potential work involved to ensure proper prioritization and depth of engagement.

• Design the project and analysis while leveraging business frameworks that fit the project need.

• Concisely communicate the scope and analysis design in an easy-to-understand format for stakeholders to review and drive alignment.

• Utilize a broad set of analytical tools/techniques for data extraction, transformation, and visualization.

• Conduct analysis to uncover insights, diagnose root problems, and identify business opportunities.

• Create concise and compelling presentations that highlight key findings and implications, leading into logical and actionable recommendations.

• Present findings and recommendations to stakeholders and senior leadership team.

Measurement

• Maintain and optimize a variety of measurement dashboards for PSV for internal stakeholders and external partners.

• Own the KPI tracking and reporting for Partnership & Lifestyle and provide recommendations for KPI improvements when necessary.

Leadership

• Lead a small team to complete team objectives and deliverables.

• Develop your team’s capabilities and help them accomplish their career objectives.

• Bring external perspective and drive innovative thinking.

• Champion and elevate analytics across the organization.

Qualifications

• Bachelor’s degree in business administrations, Commerce, Data & Analytics, or Statistics preferred.

• 3-5 years of experience in analytics, data science, or marketing in the financial services, payment, or fintech industry.

Key Skills

Technical

• Advanced Excel and data visualization capabilities.

• Advanced understanding of SQL and at least one SQL client software application (E.g. DBeaver).

• Working knowledge with at least one programming language is a plus.

• Ability to troubleshoot and resolve complex technical issues independently leveraging existing resources (existing documentation, training modules, online resources).

Business Acumen

• Ability to apply various business case frameworks for solving standard business questions

• Ability to read and dissect a P&L statement.

• Knowledge of basic financial principles (cash flow, time value of money, risk and return).

• Broad knowledge of the payment industry

Intrinsic

• Excellent problem-solving capabilities in a dynamic environment.

• Strong analytical mindset with the ability to break down complex problems into manageable tactical plans.

• Creative and innovative – always looking for ways to improve an existing process.

• Comfortable with ambiguity.

• Fast learner and intellectually curious.

• Strong communication and presentation skills.

• Strong work ethic with an intense will-to-win.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person’s age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Marketing

Primary Location: Canada-Ontario-Toronto

Schedule Full-time

Req ID: 23011694