Atlas Copco Canada Inc. Looking for Product Specialist at Canada Full Time

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

Roles and Responsibilities

• Maintain expert status in all technical aspects of products of responsibility
• Assist the ACTA organization with quality, delivery and pre-sale technical support matters for all products of responsibility
• Work with Sales to provide high-level technical assistance to customers in pre-sale activities, such as product presentations, seminars and demonstrations
• Be able to connect product benefits with customer values
• Have a complete understanding of the Atlas Copco Ecosystem and where assigned products fit to support customer transformation to Industry 4.0
• Gather product development needs and drive collaboration with the product company
• Develop training material, including but not limited to audio and video formats
• Support the creation of product-related marketing content, as required
• Work with pertinent personnel to drive the necessary actions to resolve product quality issues until closure
• Work with pertinent personnel to execute product and software validation activities prior to customer implementation
• Develop action plans, communications, resources and scheduling to complete tasks on time
• Work with multiple departments within the company in a professional, positive and constructive way in effort to improve the overall ACTA organization
• Be able to communicate effectively internally and with all levels of customers
• Travel domestically to customers as required to support execution of the above activities (approx. 40% travel can be expected)
• Occasional international travel to the US and/or Europe

What we expect of you?

• Bachelor’s degree from a University, preferably in Mechanical or Industrial Engineering (or related discipline)
• 2+ years of related industry experience and/or training
• Knowledge of manufacturing and assembly processes
• Understanding of concepts related to torque tools, fastening theory and plant floor communication devices
• Ability to interpret technical specifications, analyze challenges in assembly processes, develop solutions to address customer needs, clearly express solutions verbally and in writing
• Ability to effectively interface with personnel at all levels
• Ability to create and deliver effective presentations to a wide range of audiences, from internal sales to external customer plant and/or tech center personnel
• Analytical and self-starter
• Must possess adequate and fluent computer skills; must be proficient in Microsoft Excel, Word, PowerPoint, Outlook and Teams

What You Can Expect from Us?

• Ample opportunities for professional development
• A culture known for respectful interaction, ethical behavior and integrity
• Access to global job opportunities, as part of the Atlas Copco Group
• New challenges and new things to learn every day
• Generous company benefits
• A fun, forward-thinking company culture

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.