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Organizational & Project Background:
Established in 1977, BC Care Providers Association (BCCPA) is the leading voice for B.C.’s continuing care sector. Our growing membership base includes over 450 long-term care, assisted living, and commercial members from across British Columbia. Through its operating arm EngAge BC, the organization represents independent living and private-pay home health operators.
The Facilitating Access to Skilled Talent (FAST) program helps immigrants get ready for employment in Canada by helping them to translate their international experience and education to industry standards. The program helps immigrants launch their careers in Canada by offering self-paced, online employment preparation.
The FAST Seniors Care stream connects seniors’ care and living employers to pre-assessed immigrant candidates who have foundational occupational skills, workplace and cultural skills, and meet English language requirements. FAST Seniors Care is a partnership between the Immigrant Employment Council of BC (IEC-BC) and BC Care Providers Association (BCCPA) and EngAge BC.
We will provide orientation and onboarding for the best fit and qualified candidate. If you are passionate about employer relations management and are interested in an initiative to connect immigrant/ newcomer job seekers to rewarding careers in the seniors care and living sector, please apply. We welcome applications from people with international and or diverse experiences.
What We Offer:
- Flexible work arrangements. Hybrid in-office and remote work.
- Orientation and training.
Employment Relation Specialist (ERS) Objectives:
We are seeking a self-motivated and results-driven individual to play a lead role in building and deepening relationships with employers by connecting them to immigrant talent through the new FAST Seniors Care initiative, a partnership between BCCPA and IEC-BC. You will engage with employers to onboard them to FAST Seniors Care’s new online employer portal, and then support employers to engage with newcomer job seekers who are interested in pursuing careers in care. The ERS role will play a key role in the continued development and improvement of the Employer Portal platform, including troubleshooting, collecting feedback, and identifying strategies for improvement. The role will also facilitate the successful matching of skilled immigrants who complete competency assessments and are eligible to match with employer identified job opportunities.
Approximately 50% of the workweek will be spent on employer relationship management, 20% on system administration and reporting, 10% on knowledge mobilization, 10% on communications and marketing, and 10% on meetings and other additional responsibilities.
The Employer Relations Specialist will report directly to the Director of Policy, Partnerships and Workforce Development, as well as working closely with the Project Manager.
Duties and Responsibilities:
Employer Engagement & Relationship Management:
Manage all aspects of relationship management with BCCPA’s & EngAge BC’s existing employer network, including:
- Designing and implementing an employer engagement strategy with seniors care and living providers, including targets and deliverables, to influence and support employers to participate in hiring newcomer job seekers through the FAST Seniors Care initiative.
- Establish new employer contacts and strengthen current employer contacts through outreach activities such as cold calls, emails, one-on-one meetings, individual employer visits, etc.
- Development of the online Employer Portal, including vetting and validating requirements with employers
- Engaging with employers on the use of the online portal, including gathering feedback and monitoring/ reporting on employer satisfaction, and suggesting improvements to ensure the success of the project.
- Gathering information on employer hiring needs, including open job opportunities and employment requirements.
- Facilitating job matches between employers and prospective job candidates through the FAST Seniors Care initiative.
Knowledge Mobilization & Events:
Disseminating relevant information about the FAST Seniors Care initiative to employers and newcomers, including:
- Conducting individual and group presentations for employers to provide information about the FAST Seniors Care initiative, including how to participate, utilize the online hiring platform, engage with newcomer job seekers, etc.
- Participating in newcomer-facing webinars to provide information about the FAST Seniors Care initiative and the job opportunities available in the seniors care sector, how to get hired, etc.
- Organize and facilitate project related events (e.g., hiring event, working group, webinars, etc.)
- Organizing, participating in, and facilitating job and career fairs may also be required, subject to capacity.
Communications & Marketing:
Leading the development of employer and newcomer focused marketing materials, including:
- Developing employer focused outreach materials, including social media posts, print collateral, one-pagers, template emails, PowerPoint slide decks, etc.
- Developing newcomer focused outreach materials, including social media posts, print collateral, one-pagers, PowerPoint slide decks, etc.
- Support the Director of Policy, Partnerships & Workforce Development to develop materials to promote careers in the seniors living and continuing care sector more broadly.
Teamwork & Collaboration:
Working with the BCCPA and IEC-BC teams on the FAST Seniors Care initiative, including:
- Reporting to the Director of Policy, Partnerships & Workforce Development and working closely with the Project Manager.
- Collaborating with FAST Coordinator – understanding on in-system; working closely with Project Coordinator to understand immigrant user.
- Participate in inter and intra organizational team meetings to plan and discuss best approaches, and report on progress and outcomes.
System Administration & Reporting:
- Track, monitor and report on statistics and outcomes to highlight the impact of the FAST Seniors Care initiative on employers’ candidate recruitment.
- Collect platform and data requirements for on-going development of the Employer Portal.
- Manually input and manipulate data in the Employer Portal, including current job vacancies, employer contact information, etc.
- Manage reporting and communication with employer registrants.
- Assess the success of promotional sessions and activities as it relates to employer sign-up with an intention to improve strategies and approaches.
- Monitor, report on and make recommendations to improve outcomes, including the employer organizations and sites available on online portal; open employment opportunities; qualified applicant matches; and roles filled.
Core Competencies: Knowledge, Abilities and Skills
- Ability to influence and manage relationships with middle-to-senior level managers, as well as C-Suite Executives.
- Experience working with mid- and senior-level management to develop practical solutions that work within the organization’s current recruitment and retention strategies.
- Professional level communication, presentation (virtual and in-person), facilitation, and negotiation skills.
- Knowledgeable about gathering employer intelligence and labour market information, as well as identifying trends, opportunities and needs to source talent.
- Awareness about the barriers that immigrants/ newcomers face when seeking employment in Canada’s health care sector.
- Ability to effectively work on multiple projects and manage competing deadlines, and comfortable both taking direction and working independently.
- Familiarity with the healthcare sector, including seniors living and continuing care, is an asset.
- Experience providing data migration and or data input support, and basic technical troubleshooting.
- MS Office Suite, WordPress, membership management software/CRM, video conferencing software (e.g., Zoom, Teams), candidate sourcing tools, software applications, database, and Windows OS.
Experience & Education:
- Post-secondary education in employment services, business administration, human resources, marketing, public relations or other related disciplines is preferred.
- Three years’ work-related experience in a similar role or working in the areas of employer relations and or stakeholder engagement is preferred.
- Pre-established relationships with employers in the seniors living and continuing care sector is an asset.
Additional Notes:
- Subject to project funding Employer Relations Specialist vacancy and contract renewal.
- Valid BC Driver’s License, and access to an insured and reliable motor vehicle maybe required.
- Some travelling across BC, especially the Lower Mainland maybe required.
Disclaimer: Duties and responsibilities described here are not a comprehensive list and additional tasks may be assigned or the scope of the job may change as necessitated by business demands and at the discretion of the Employer.
