Bluum Looking for ITAD Manager at Markham, ON Full Time

Magic happens when the right people and resources come together to create something greater than the sum of its parts. As North America’s largest learning catalyst, Bluum is rooted in the belief that education is the single most achievable step toward a more positive and equitable tomorrow. Our employees are driven BY a single mission – to improve learning and make it more accessible. From the personalized support and services, we provide to the hand-picked products we use that create make exceptional learning environments, everything we touch, say, or do empowers educators to make a difference. Learn more about how we are cultivating possibility at Bluum.

Position Summary

We are looking for a sales manager with proven experience and methodology to grow our small team of ITAD account managers and better integrate ITAD services into the overall company.

Responsibilities

Hire, train and oversee a team of dedicated ITAD account managers

Create and manage a departmental budget encompassing all staffing, sales expenses and any initiatives you plan on introducing to help you motivate and support your team

Create internal channels to allow other sales departments within the organization to share data, leads and sales with your team and vice versa, with the goal of leveraging existing customer relationships to sell more ITAD services and create product for other departments to sell

Create and manage relationships with key national suppliers and establish opportunities to use our massive buying and logistics advantage to enhance your ITAD service offerings

Create and manage an equitable territory plan that allows every account manager sufficient room for growth, account movement and room for future team members

Assist account managers on large, complicated deals through coaching, mentoring, direct contact with customers when necessary and smoothing internal barriers to ensure the sale is successful

Create and manage a live sales pipeline, for budgeting but more importantly to ensure other departments have adequate material and throughput capacity to support your sales and ensure satisfied customers

Manage account manager activity to ensure steady and consistent growth and territory coverage, customer satisfaction and support to other departments

Find and negotiate agreements with strategic partners that enhance your department’s offerings, ability to service customers or create any advantage over the competition

Work with our marketing department to help them create and refine appropriate and sufficient marketing collateral to grow sales and support your team

Coach and develop your account managers so their consultative sales skills and ability to navigate complicated deals improves consistently

Work with our internal training department to create a program that you can use to speed up and increase the starting skill level of new account managers for your department

Work closely with the Pricing Manager and share data to ensure the company has an accurate view of the market and can take advantage of well-priced opportunities that present themselves

Act as the subject matter expert on all things ITAD to support your own team and any other opportunity uncovered by the company large enough to require your assistance

Work with other department managers to ensure all functions are performed and yields, margins and customer satisfaction is maintained through lengthy sales processes

Work with the Pricing Manager to set customer return rates to find the ideal spot between profitability and customer satisfaction with their asset value

Identify opportunities to automate and work with development resources to improve internal practices and systems

Develop, document and ensure sales policies, operations procedures and best practices for your division

Education & Skill Requirements

Experience and proven success leading a team of ITAD sales professionals

Deep market knowledge of the ITAD industry

Experience with market development, sales strategy development, budgeting, and forecasting

Ability to monitor and adjust team activities to ensure sales goals

Ability to analyze, present and use data to make advantageous decisions and provide clarity to the rest of the management team

Presentation and sales skills to help with key accounts and national relationships

Aptitude and experience mentoring and coaching sales staff

Skilled in CRM best practices and an ability to articulate needs to internal development

Bluum is an equal opportunity employer. We are committed to providing inclusive, accessible and barrier free employment practices. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

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