Caframo Limited Looking for Sales Account Manager – Laboratory at Georgian Bluffs, ON Full Time

CLS Technical Account Manager

We are growing fast and looking for future leaders and problem-solvers who are ready to grow with us. Caframo Lab Solutions (CLS) is looking for a Technical Account Manager to join our team! In this full-time position, you will work closely with a highly motivated technical and supportive team to perform laboratory account management, support, and customer service.

If you have creative energy and a curiosity about how and where overhead stirrers are used, a passion for gaining insights and acquiring knowledge in a wide variety of customer applications, and can quickly learn, retain and apply large amounts of technical information then we would like to talk to you!

It is an exciting time to be part of this team at Caframo! If you have a professional and positive attitude and want to work for a great team, come join the Caframily today! www.caframo.com/caframily

Compensation: $60,000 – $84,000 per annum inclusive of full benefits after 3 months.

Who we are:

Since 1955, Caframo has been a privately-owned, Canadian manufacturer and has grown to a team of over 100 employees. We are a global supplier and world leader in marine products and stirrers, and thermoelectric technology. We continue to expand our presence in other markets including home comfort and off-grid solutions. We develop and manufacture our products right here in Canada, along the picturesque shoreline of Colpoys Bay, in the municipality of Georgian Bluffs. View the calming turquoise waters of Georgian Bay every day as you come to work and spend your off hours enjoying the tranquility of working where you live.

Our Core Values:

• We always do the right thing, right now.
• We work together to achieve success.
• We know what it means to do a good job, and that is what we do.
• We get the most every day for the customer and for Caframo.

Key responsibilities are defined below:

• Channel Management – Generate business, seek new opportunities relative to strategic objectives and goals.
• Distributor Account Management – build relationships, create plans, provide insights for pricing and forecasts.
• Distributor Sales Rep Educating – Provide knowledge (product markets and customers) and develop Caframo brand awareness to gain business when customer opportunities arise. Train, inform, coach, assist – in person, by email, on social media platforms – LinkedIn etc.
• Expand the number of relationships within each account.
• Build base of End User Customers – Seek knowledge through customer service. Solve problems, gain product applications, provide technical support; sales and reverse flow.
• Maintain databases of knowledge – CRM – log calls, create contacts, applications, market language.
• Execute Tradeshows: Pre-plan, attend, follow-up. Generate goals and track ROI. Tradeshows for End Users and Distributors.
• Collaborate with Marketing by providing best customer messaging for marketing initiatives i.e. Website content, newsletters, product data sheets.
• Assist in gaining VOC knowledge for product development project.
• Keep current with competitor strengths and new entrants communicating opportunities Caframo can take advantage of.
• Administer and run reports on business activities to make data informed decisions.
• Be a product expert with the technical competency to articulate the operation and problem our products solve to gain sales ensuring customers recommend our products to their colleagues.

What you bring:

• Post-secondary degree in science, business, engineering or a related combination or field of study or equivalent in a similar role.
• 3 to 4 years’ experience in a technical account management role considered an asset.
• A strong background in research and/or experience in a laboratory setting.
• Strong negotiating, influencing and communication skills.
• Excellent time management and organizational skills to effectively manage priorities and meet deadlines.
• Team oriented professional who is hardworking, reliable, trustworthy and self-motivated.
• Trade show experience is an asset.
• Ability to travel throughout North America.

To Apply:

Submit cover letter and resume here: https://caframo.applytojob.com/apply/

Applications submitted without a cover letter will not be considered.

Applications will be considered until the position is filled.

Feel free to check us out at; https://www.caframo.com/or follow us on Facebook; https://www.facebook.com/Caframo

In compliance with AODA, Caframo, upon request, will provide reasonable accommodation during the recruitment process. If you are selected for an interview and require accommodation due to a disability, please notify us when we contact you. All applications will be treated as confidential and will be used for recruitment purposes only. Caframo is an equal opportunity employer.

COVID-19 UPDATE: Caframo’s top priority is protecting our employees, our customers, and our community during the COVID-19 pandemic. Safety protocols will be in place during the recruitment process. The position will be required to work on-site.

Job Types: Full-time, Permanent

Salary: $60,000.00-$84,000.00 per year

Benefits:

• Dental care
• Extended health care
• RRSP match

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Georgian Bluffs, ON N0H 2T0: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Caframo requires that new employees are fully vaccinated against COVID-19 as a condition of hire, subject to accommodations in accordance with the Ontario Human Rights Code. Can you confirm if you are fully vaccinated?

Experience:

• Technical Sales Engineers: 3 years (preferred)