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Your challenge!
Reporting to the Logistics / Dispatch Supervisor, the Logistics / Dispatch Assistant’s mission is to ensure the presence and accuracy of all transportation management data in the systems and to modify trips according to Cascades’ standards in order to maximize service performance. You provide support to dispatchers and continuously update the efficiency report to assist in making travel decisions. You will also manage U.S./Canada customs manifests. Finally, you manage calls and customer service in order to maintain long-lasting relationships with business partners and customers and to clarify their needs and expectations towards the transportation network, all this to ensure profitability and value-added service.
Role & Responsibilities
Data entry of daily Haul-it work orders.
Complete and freight and miscellaneous transaction entries throughout the month including
ORP charges
Maintain a variety of reports and spreadsheets related to Transportation Department activities
Manage the purchase order (PO) process
Assist with general office reception duties (office equipment maintenance, faxing, courier packages, etc.)
Provide administrative support for the Dispatcher when required
Assist General Manager with Month-end and month-end reports
Complete and maintain CIS (Customer information sheet) for sub-contractors and facilities
Data entry and reconciliation of monthly sub-contractor weights, and maintain sub-contractor schedules
Experiences & Strengths
Reporting to the Logistics / Dispatch Supervisor, the Logistics / Dispatch Assistant’s mission is to ensure the presence and accuracy of all transportation management data in the systems and to modify trips according to Cascades’ standards in order to maximize service performance. You provide support to dispatchers and continuously update the efficiency report to assist in making travel decisions. You will also manage U.S./Canada customs manifests. Finally, you manage calls and customer service in order to maintain long-lasting relationships with business partners and customers and to clarify their needs and expectations towards the transportation network, all this to ensure profitability and value-added service.
Role & Responsibilities
Data entry of daily Haul-it work orders.
Complete and freight and miscellaneous transaction entries throughout the month including
ORP charges
Maintain a variety of reports and spreadsheets related to Transportation Department activities
Manage the purchase order (PO) process
Assist with general office reception duties (office equipment maintenance, faxing, courier packages, etc.)
Provide administrative support for the Dispatcher when required
Assist General Manager with Month-end and month-end reports
Complete and maintain CIS (Customer information sheet) for sub-contractors and facilities
Data entry and reconciliation of monthly sub-contractor weights, and maintain sub-contractor schedules
Experiences & Strengths
Education:
Must have strong computer knowledge with a good understanding of MS Windows, Excel,
Word and the Company’s in-house program (TRUX).
Basic Accounting knowledge would be an asset.
Skills/Experience:
Oral and written communications, organizational and problem solving abilities and a willingness to take initiative.
Must be self motivated and possess good planning skills
Minimum of two to three years’ previous office experience. Work experience in a related industry (trucking and/or waste hauling) would be an asset.
Strong customer services skills
Job Segment: Logistics, Transportation, Administrative Assistant, Supply, Data Entry, Operations, Administrative
