Creative Market Looking for People Operations Generalist at Vancouver, BC Full Time

Creative Market is the world’s leading marketplace for design – a platform where creators from across the globe buy and sell digital high-quality design assets. We’re passionate about building tools and experiences that make design beautiful, effective, and accessible to everyone.

With many jobs, you have to pick between having a huge impact on the organization (small team) or having a huge impact on the world (big product), but at Creative Market – you get to do both! You get to work on a digital asset marketplace, as part of a fully remote team, that has more than 4 billion quality resources created by artists in over 190 countries around the world.

At Creative Market, we serve a global community and we need a diverse team to do that successfully. Women; people of colour; members of the LGBTQ+ community; and people of all backgrounds, religions, gender identities, individuals with disabilities, and veterans are strongly encouraged to apply. We provide an accessible candidate experience, and if you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We’re dedicated to fostering an inclusive and diverse environment for employees from all walks of life.

We’re building a fully remote team across Canada and the United States. We believe that creative collaboration can happen anywhere, and that working remotely shouldn’t have to mean sacrificing a sense of cohesion, community, and connection. We’ve seen that by combining thoughtful collaboration, frequent communication, and the freedom for people to be their authentic selves, you can do your best work and inspire others to do the same.

About the role:

We’re looking for a phenomenal People Operations (HR) Generalist to play a key role in supporting our team’s day-to-day operations, and making sure our people are truly proud of where they work. As an early hire on our People Ops team, you’ll work across multiple teams to ensure excellent employee experiences and operational efficiency. You’ll champion culture, own recruitment, and will be a big part of developing and executing our People Ops policies and programs. Reporting to the Director of People Operations, you’ll help facilitate a high-touch, people-first, high-performance culture.

As an HR Generalist, you’ll be responsible for:

• Supporting new hires: Acting as the lifeline for new Creative Marketeers, you’ll own onboarding and support new hires through questions, tools and benefits setup, and general first-week jitters. You’ll create and keep employee files up to date and ensure all required documents are signed and processed.
• Being a culture ambassador: You’ll help organize and facilitate virtual and in-person team events to keep Creative Marketeers feeling engaged and connected.
• General administration: This includes tracking and coordinating company equipment and software, owning our tools and subscriptions, assisting with benefits administration, and keeping our HRIS and payroll up to date with accurate employee information.
• Recruitment: With support from the Director of People Operations, you’ll own the hiring process across the company. You’ll work with various managers and key stakeholders when hiring, ensure candidates have a stellar experience in the hiring pipeline, and foster relationships with top candidates, seeing them through the entire process from phone screen to onboarding. You’ll also work to build a network of potential candidates to tap into for future hiring efforts.

We’re looking for:

• Excitement to learn: We’re looking for someone with 1-2+ years of experience in office management, HR admin, or similar People Ops roles who’s ready to continue learning and growing.
• Meticulous organization: You have a keen attention to detail and ability to multitask across a variety of projects. You have a system for everything, so nothing falls through the cracks.
• Proactivity about making things happen: You’re always on the lookout for how to make life at Creative Market a little better.
• Someone who’s warm, welcoming, and easy to talk to. You love celebrating people and helping them find what they need, and you casually organize chaos with ease and grace. You’re approachable and supportive.
• Someone trustworthy and responsible: You’re able to handle confidential or sensitive information with discretion and care.
• Experience working with HR software, and communication tools like Gmail and Slack.

Benefits

At Creative Market, you’ll join a diverse team dedicated to learning, teaching, and growing; as individuals, as a team, as a business, and as a community. As a workplace, we pride ourselves on doing right by our employees, and have a benefits package that makes being a part of the Creative Market team a dream job and something to be really proud of:

• 100% remote: so you can work where you feel most comfortable and inspired.
• Stay healthy: generous medical and dental for both you and your dependents.
• Relax and unwind: with plenty of paid vacation, and paid sick time for when you need it.
• Paid volunteer days: for you to spend giving back to non profits/organizations that are important to you.
• Celebrate: we observe both US and Canadian holidays – and a whole week of rest in December.
• Family leave: paid time off for when your family grows.
• Save up: put pre-tax savings into a 401k/RRSP – we’ll match a portion of your contributions.
• Fitness fund: to help you feel your very best.
• Equipment fund: so you can deck out your home office.
• Monthly coffee budget: grab that latte – it’s on us.
• Learning and development: keep growing with paid courses, books, and conferences.
• Hang out: we get together at least once a year for some in-person face time.
• Pro tools: MacBook Pro (or Air) and all the tools you need to do a great job.