DK2 Looking for Customer Relations Associate at Burlington, ON Full Time

DK2 Inc. is an industry leader with 5 unique product lines distributed all over North America and Australia. Our incredible service, and quality products fuel our ongoing expansion and growth. Our business is ever-changing, but our purpose has remained the same – to deliver an exceptional customer experience and bring innovative, high-quality, and dependable products to the hard-workers who need them.

We have an immediate opening in our Corporate Services division in our Burlington, Ontario location for a Customer Relations Associate. The Customer Relations Associate plays a key role in supporting the DK2 Inc. team to operate day to day so employees can perform to their highest ability. They serve as the first point of contact with visitors and customers providing a positive and professional first impression for the company, for all phone and in person queries. They provide clerical support to the Customer Relations Division and coordinate all daily administrative activities.

Our Vision

To establish a distinct brand image that is synonymous with quality and affordability.

Our Culture
DK2 Inc. has a strong customer-centric, action-driven, and passionate culture. Our core values:

· Integrity and Trust

· Customer Focus

· Teamwork

· Continuous Improvement

Requirements

The ideal candidate possesses the following skills:

· College diploma or higher

· Minimum 2 years working in office administration

· Strong communication skills

· Ability to collaborate with others and solve problems

· Ability to work independently and as an effective member of a team

· All team members are required to be fully vaccinated against COVID-19 and provide proof of vaccination upon hire or provide a valid medical exemption

Major Responsibilities

· Provide an excellent customer service experience and foster team success

· Meet and greet all visitors in a professional and helpful manner and advise host of visitor’s arrival

· Answer, screen and forward all incoming phone calls

· Respond to emails, file correspondence, sort and distribute mail

· Coordinate company travel accommodations/bookings

· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

· Perform other clerical receptionist duties such as scheduling meetings, filing, photocopying, transcribing, and faxing

Salary and Benefits

· $45,000.00/year annually

· 3 weeks paid vacation annually, 4 wellness days

· You will participate in the companies’ benefit program

At DK2 Inc. we value communication, and a customer-focused attitude. We strive to create a positive, yet challenging work environment where employees can deliver their best work and grow both personally and professionally. DK2 Inc. practices non-discriminatory hiring practices and encourages all interested candidates to apply. We are passionate about building a diverse and inclusive team. DK2 Inc. would like to thank all candidates for their interest, however only those selected to proceed in the process will be contacted.

Job Type: Full-time

Salary: $45,000.00 per year

Schedule:

COVID-19 considerations:
For the safety of all DK2 employees, we require a double-vaccination or willingness to test for COVID-19 regularly.

Ability to commute/relocate:

• Burlington, ON: reliably commute or plan to relocate before starting work (required)

Education:

Experience:

• Office Administration: 2 years (required)

Application deadline: 2022-05-24