Farmbro located in Mississauga, Ontario is a Canadian owned and managed company. Farmbro is a complete upfitting solutions service provider specializing in commercial and work vehicle fleets. Since its incorporation in 1983, the Farmbro offering has expanded to include aftermarket servicing of all vehicle types, offering an extensive list of suppliers for total overhauls and custom fleet upfitting.
Currently Farmbro has an opportunity available for a Customer Service Representative
SUMMARY: Receives, records, and reconciles customer service orders, inquiries, and complaints in a timely and professional manner.
DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
COMPETENCIES:
Problem Solving–Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Demonstrates group presentation skills; Participates in meetings.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Types: Full-time, Permanent
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