At Flexiti, we work hard, we love what we do, and we have some fun along the way! If you are looking for an energizing and innovative work environment with great people and big ideas, we’d love to have you join us!
To learn more about Flexiti, please visit www.flexiti.com
Senior Manager, SalesOps
Flexiti is looking for a Senior Manager of Sales Operations to join our sales operations team. Reporting to the VP of Partner Operations, the Senior Manager of Sales Operations will have the opportunity to work directly with our merchants to ensure that they are provided an excellent experience at the retail level. The Senior Manager will also represent the Partner Operations team on internal Flexiti projects as the org grows and expands.
What you will be doing:
Support the growth, strategy and operational execution of our partner channel program
Maintain Employer data systems with regards to merchant accounts
Provide strategic support with onboarding and training new merchants
Provide training, help, or support to all team members as needed
Support with retention assistance and aid in merchant satisfaction initiatives
Ensure the timely and successful delivery of the organization’s solutions according to partner needs and objectives
Work with department leaders to develop and maintain a strategic perspective based on marketplace and customer base
Partner cross-functionally on various projects and initiatives; active as a business project lead, project manage, and execute initiatives driving measurable results
Create and maintain prospecting data integrity strategy
Constantly monitor feedback from the sales team to improve process and promote efficiency
Ensure that our tools are accurately and effectively working with each other and aligned to business processes
Prepare operational reports to summarize department effectiveness, while supporting teams to consistently improve
Why you would love to work here:
You’ll be a part of an award-winning, fast-growing company
Our innovative culture promotes on-going learning opportunities with training and mentorship
Competitive compensation package commensurate to experience plus benefits
Comprehensive drug/medical/dental insurance, we pay your premiums!
RRSP program with company match
A new and vibrant office environment and remote working capability
Extra-long weekends in the summer, paid volunteer day
What you should have:
5+ years experience in Sales Operations, enhancing processes, tools, reporting, metrics, and policies
Post-secondary degree or diploma with a focus on retail, sales, marketing, or any other business related field
Demonstrated experience with CRM and sales tools
Strong written and verbal communication skills, including executive leadership communications
Ability to travel when required by the employer (average 10%)
Flexiti embraces diversity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender expression, disability, age, marital status, or family status. If you require disability-related accommodation during the application or interview process, simply let us know and we’ll work with you to ensure you have a positive experience.
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