Gestion Riviere du Diable Inc Looking for HR Generalist at Whistler, BC Full Time

Our Mission
To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.

Vision
To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.

Fundamental Values

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  Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
• 
  Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
• 
  Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.

Expectations

• Support and coach the management team with all aspects of Human Resources
• Development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
• Participates in developing department goals, objectives, and systems.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Assists to establish departmental measurements that support the accomplishment of the company’s strategic goals.
• Manage an annual budget in collaboration with the Spa Director and Groupe Scandinave Talent and Culture Director.

Salary: Based on experience

Benefits:

• Complimentary thermal baths membership for yourself plus 1 other friend
• Winter Whistler Blackcomb Spirit Pass or Wellness Program allowance
• Extended Health Benefits after 3 months
• Massage Discounts of up to 65%
• Food and beverage discounts for onsite café of 35%
• Corporate discount vouchers for friends and family visiting Scandinave Spa
• Staff Housing based on availability

Tasks & Responsibilities:

Oversees day-to-day HR operations and partners with management team to deliver HR services. Will provide matrix management to management team, as well as ensure execution and delivery of local HR programs. In collaboration with the Groupe Scandinave Talent and Culture Director, oversees labor relations, HRIS, training and development, employment, employee relations, compensation, benefits, organizational and staff housing.

HRIS

• Manage the development and maintenance of the Human Resources sections of both the Internet, particularly recruiting, culture, and company information, and intranet sites.
• Maintains employee-related databases. Prepares and analyzes reports that are necessary to carry out the functions of the department and company. Prepares periodic reports for management, as necessary or requested.
• Fully utilizes Human Resources software to the company’s advantage.

Training and Development

• Assists with the establishment of an in-house employee training system that addresses the company’s training needs including training needs assessment, new employee orientation or onboarding, management development, production cross-training, the measurement of training impact, and training transfer.
• Assists managers with the selection and contracting of external training programs and consultants.
• Provides necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports.
• Assists with the development of and monitors the spending of the corporate training budget.

Employment

• In collaboration with the Spa Director and Groupe Scandinave Talent and Culture Director, participate in establishing the recruitment goals and most effective processes.
• Manage the recruitment process using the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.
• Assessing employee’s immigration needs and providing accurate immigration advice based on Scandinave Spa best practices
• Conducts the recruiting planning meetings when needed staff is identified.
• Oversee all recruiting efforts working with the HR Administrator to ensure all staffing needs are met to maximize operations

Employee Relations

• Support and coach the management team in maintaining strong employee relationships and positive work environment.
• Develop Human Resources policies for the company with regard to employee relations.
• Partners with management to communicate local Human Resources policies, procedures, programs, immigration and laws.
• Participates in the conduct of investigations when employee complaints or concerns are brought forth.
• Advises managers and supervisors about the steps in the progressive discipline system of the company. Counsels managers on employment issues.
• Assists with the implementation of company safety and health programs.

Compensation

• In collaboration with the Spa Director and Groupe Scandinave Talent and Culture Director, participate in establishing the global remuneration strategy.
• Monitor the company wages and salary structure and the variable pay systems within the company including bonuses and raises.
• Provides payroll processing backup support. Partners with accounting and payroll to maintain the payroll database.
• Participates in one salary survey per year.
• Manage HR Annual Budget

Benefits

• In collaboration with the Groupe Scandinave Talent and Culture Director, manage employee benefits packages and recommends changes in benefits offered to ensure employee satisfaction and retention
• Oversee overall administration of current employee benefits
• Administer with disability and worker’s compensation claims.

Uniforms

• Administer the uniform inventory and yearly purchases for each department.
• Recommends changes in uniforms options with the management team.

Organization Development

• Assists with the carrying out of a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design, and change management.
• Assists with employee communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use.
• Monitor the organization’s culture so that it supports the attainment of the company’s goals and promotes employee satisfaction.
• Assists with the company-wide committees including the wellness, training, environmental health and safety, activity, and culture and communications committees.

Staff Housing

• Oversee all aspects of Staff Housing to ensure efficient operations and staffing needs are met
• Hire, train and support resident caretaker
• Review all processes and documentation to ensure it is up to date and provide recommendations and developments as required
• Sourcing new accommodation where needed and ensuring the upkeep of each property with all necessary furniture and maintenance
• Manage and develop all housing agreement templates
• Manage Staff Housing Annual Budget

Prerequisites:

• 5+ years experience in HR management and Labor Relations
• Post secondary degree or Bachelor’s degree in Industrial Relations, Organization Development, Human Resources or a related field preferred
• Comfortable working in a matrix-like reporting environment
• Extensive knowledge of workplace legislation
• Strong communicator and negotiator with effective interpersonal and dispute resolution abilities
• Track record of successfully coaching and guiding leaders
• Excellent problem-solving skills
• Experience in workplace investigations
• Intermediate computer skills in MS Office Package, including Outlook, Word, and Power Point.
• Advance computer skills in Excel.
• Bilingual (French & English) preferred.
• Must be able to think on their feet, be proactive, problem solve, and deal with change daily.
• Must be available to work full-time onsite and attend functions after work on a semi-regular basis.