Reporting to the Director, the Customer Care Specialist is responsible for responding to inquiries from clients through inbound calls, web chat or email. We’re looking for candidates who are able to multitask, stay organized while providing superior customer service. You will be expected to be an active team member by supporting work efforts, providing feedback and contributing to team productivity. This is a full-time, salaried role with eligibility for a robust benefit plan.
The customer care team part of our 24/7 contact centre, you need to be flexible to work a variety of shifts, on rotation, based on the needs of the business.
guard.me International Insurance recognizes people as our most valuable asset. We look for individuals who like working with and helping people and who are interested in long-term career growth within an established, successful company. The work environment is fast-paced and high-energy. You’ll get a chance to communicate with others, as everyone’s input is valued. The culture is truly collaborative. You’ll be working with an established award-winning team with an impressive track record.
If we still have your attention, please read through the responsibilities and qualifications and if you think you’re a good fit, we’d love to review your resume!
Responsibilities:
Qualifications and Skills
How to Apply:
Please submit your cover letter and resume with details of relevant work experience and why you feel you are a good candidate for this position.
We thank all candidates, but only those selected for an interview will be contacted. We are not accepting calls from Recruiters at this time.
guard.me is an equal opportunity employer and encourages applications from all qualified individuals. Accommodation will be provided to requesting candidates during the recruitment process.
Disclaimer: Please note that this document is intended to provide an overview of job accountabilities and does not necessarily list all tasks related to the job.
About Us
guard.me International Insurance is the premier provider of quality healthcare insurance to the International Education and Travel Market. We provide comprehensive health insurance products for international students who are studying in Canada and for international students who are studying outside of Canada, as well as teachers and participants in exchange, co-op and work abroad programs. Since 1994, we have continually worked to exceed the expectations of our clients by offering superior service, comprehensive policy benefits and fast efficient claims processing that continue to surpass industry standards.
Job Types: Full-time, Permanent
Salary: $40,000.00 per year
Benefits:
Schedule:
COVID-19 considerations:
Candidates must be fully vaccinated to be eligible for the job and must show proof of vaccination before joining.
Application question(s):
Education:
Experience:
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