Holcim Looking for Scale Clerk at Woodstock, Ontario, Canada Full Time

The Scale Clerks primary objective is the successful and safe shipment of materials to the customer. Their second objective is providing the customer with a professional level of service by upholding Lafarge Brand appearance and courteous communication. In addition to these objectives they will assist in PO creation, work orders, payroll, and other administrative duties.

Safety:

• Demonstrate a commitment to communicating, improving and adhering to safety policies in all work environments and areas.
• Respects and practices the Lafarge Health & Safety Rules.
• Responsible for reporting any observed safety violations and/or hazards to supervisors and management. 
• Engage in daily safety communication activities (ie: Site Inductions, spot truck safety audits, daily safety messages, etc…) with management, employees and visitors.

Housekeeping:

• Practices good housekeeping principles in all areas of work including the scale house and yard. 
• Ensure that the scale house and surrounding area is kept safe, presentable and functional

Scale Operations: 

• Operate APEX system according to standard operating procedures to check/tare in trucks and produce weigh-bills/tickets for the shipment of goods in an accurate and timely manner (ie: no overloads). 
• Collect documentation as per Front-End guideline for transport vehicles and transfers to the CSLM. 
• Proactively communicate customer, transport and system issues with CSLM, sales and back-office to ensure timely resolution. 
• Collect money for cash sales and reconciles against register as prescribed by control procedures.

Administration: 

• APEX, administer resale ticket entry into APEX system in a timely and accurate fashion according to standard operating procedures to meet or exceed established OPIs for customer on-time and accurate invoicing.  
• PO creation, receiving, work orders, payroll, and other reporting as required through SAP.

Customer Service:

• Provide assistance via phone or face-to-face contact with visitors and direct them to appropriate personnel for further assistance.

Dispatching:

• Follow the dispatch daily checklist to identify, record, and communicate changes to Dispatch aiming to minimize delivery disruptions to the customer.

Logistics:

• Where required, support the CSLM by following the Load & Scale Policy and STP Policy programs.

Reporting:

• Produce daily, weekly and monthly reports as prescribed by Standard Operating Procedures and Policies.

Relationship with Others:

• Works closely with Plant Manager, Supply Chain Manager, Other Scale Clerks, Loader Operators, and After Sales Support Coordinator. 

Specific Accountabilities:

• Reasonable for safety, hazard and violations reporting for drivers on site.
• Operating SAP/APEX systems (ticketing, PO, reports), while adhering to STP and load & scale policies

Dimensions:

• 1 Aggregate site

• The qualified personal will have excellent computer skills and proficient in Excel. 
• They will have experience working with customers / dispatching and having knowledge of the construction industry would be an asset, but not essential. 
• They must work / communicate effectively as a member of a team, while being detail-oriented, thorough and accurate.
• The successful candidate will have a positive and optimistic attitude and can work well under pressure.

Lominger Competency

• The successful candidate will be customer Focus, while maintaining their integrity and trust. 
• They will have excellent problem solving ability and driven for results while growing peer relationships within the company.