Hospitality Inn Hotel Looking for at Port Alberni, British Columbia Full Time

– Education: Secondary (high) school graduation certificate

– Experience: Will train

Tasks- Register arriving guests and assign rooms
– Process group arrivals and departures
– Take, cancel and change room reservations
– Provide information on hotel facilities and services
– Provide general information about points of interest in the area
– Investigate and resolve complaints and claims
– Process guests’ departures, calculate charges and receive payments
– Balance cash and complete balance sheets, cash reports and related forms
– Maintain an inventory of vacancies, reservations and room assignments
– Follow emergency and safety procedures
– Clerical duties (i.e. faxing, filing, photocopying)
– Answer telephone and relay telephone calls and messages
– Assist clients/guests with special needs
– Handle wake-up calls
– Provide customer service
Work conditions and physical capabilities- Fast-paced environment
Personal suitability- Dependability
– Efficient interpersonal skills
– Flexibility
– Reliability

– Work Term: Permanent

– Work Language: English

– Hours: 35 to 40 hours per week

Salary: $17.00 hourly