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Kontron Canada is looking for a passionate Customer Program Manager who will have a key role with customers in the avionics and telecom markets.
To get a taste of the work environment at Kontron Canada, watch the following video in French: https://youtu.be/YQQIQ_8R_yo
AN OVERVIEW OF THE CHALLENGES AHEAD:
• You will establish program goals and deliverables with the customer as well as with internal departments and stakeholders;
• You will lead, take ownership and be accountable for assigned programs;
• You will define and manage scope, schedule, cost of overall program schedules;
• You will be the liaison between the customer, sales and internal departments and stakeholders (quality, manufacturing, supply chain, R&D, finance, customer service, etc.);
• You will lead weekly/monthly/quarterly meetings, keep log of actions until they are closed;
• You will ensure products are delivered according to the program and contract terms (from POs receipt to product shipments);
• You will lead and coordinate contract definition, review and approval procedures following contract guidelines;
• You will ensure execution per agreed contract terms;
• You will participate with Project Managers in new developments or contracted product changes; you will lead the overall process;
• You will provide forecasting, revenue and margin projections;
• You will report program status, including financials, deliverables, quality, major issues and escalations and customer satisfaction;
• You will participate to bid process and writing of proposals or quotes;
• Finally, you will look for continued process and quality improvement.
YOU WILL IMPRESS US IF YOU HAVE:
• Studies: Bachelor’s degree in Engineering or College degree in Electronics with experience;
• Experience: Ideally 3 to 7 years of pertinent experience;
• Profile:
• Demonstrated project and program management experience and understanding of program management process;
• Ability to communicate with executives;
• Ability to work with and interpret ambiguity, incomplete information and/or conflicting priorities;
• Demonstrated skill to structure, lead and motivate cross functional teams without direct reporting line;
• Proficient in MS word, MS Excel and MS PowerPoint;
• Excellent written and verbal language skills;
• Assets: SAP, experience in computer based product, functional French;
• Language: English.
HOW ABOUT AN EXCEPTIONAL WORK ENVIRONMENT INCLUDING:
• A competitive salary;
• A generous vacation policy and a large number of personal days;
• An advantageous collective insurance program, including telemedecine;
• A collective RRSP program in which Kontron Canada contributes;
• Good balance between work-family-personal life, including the possibility of teleworking;
• Social and sports activities, including access to a volleyball and soccer field;
• Various training for your professional development;
• A stimulating career path in various sectors of activity;
• Dedicated days for individual and team innovation projects;
• A modern facility with state of the art equipment;
• And much more…
