Full time
Starting date: November 21, 2022
Work place: 250 des Saguenéens, Chicoutimi, Quebec, Canada, G7H3A4
Make the Saguenay Lac-St-Jean shine. Working in tourism means creating memorable moments. Our Chicoutimi hotel is a human-scale hotel with 118 rooms offering a wide range of services much appreciated by business people, including a magnificent tropical atrium with an indoor pool, a training room, a restaurant and 11 meeting and banquet rooms. Join its professional and caring team.
Please send your application on our career page at https://www.tidan.com/en/careers/
Under the authority of the Director of Food and bevereige, the Banquet Sales Coordinator’s main function is to assist the sales department.
Task description :
• Promote and sell hotel products and services to designated market.
• Handle incoming calls and requests for one-day events (by phone, by email, via the website, etc.)
• Follow up on one-day event requests to close the sale.
• Drafting contracts for one-day events.
• Coordinate group reservations once the sale has been concluded by the seller (leisure groups, tour groups, associative groups and corporate groups)
• Coordinate activities with the various assigned departments (accommodation, catering, banquet, etc.)
• Responsible for the sale and coordination of receptions, such as weddings, proms, etc.
• Ensure that the various departments affected have in their possession the documentation necessary for the smooth running of the group or event (contract, order form, functions, lists of names, etc.)
• Produce the weekly calendar of events.
• Conduct hotel tours with clients.
• Represent the hotel at certain fairs or events.
• Provide after-sales follow-up with customers.
• Support to the Sales & Marketing Director.
• Support to the General Manager.
Education:
• D.E.S. (Secondary School Diploma) – Essential
• D.E.C. (Diploma of College Studies) – Asset
Skills:
• Have good interpersonal skills – Asset
• Independent – Asset
• Ability to influence and convince – Asset
• Knowledge of the hotel industry – Asset
• Demonstrate disciplin and hard work in his tasks – Asset
• Able to work flexible hours – Asset
• Experience in a unionized environment – Asset
• Hands-on Manager, close to customers and staff – Asset
• EN – Habiletés en relation d’aide – Asset
• Collaborative Skills – Asset
• Safe and fast judgment – Asset
• Innovative and inspiring leader – Asset
• Multitasking – Asset
• Initiative – Asset
• Good public relations skills and good social skills – Asset
• Ability to identify customer needs – Asset
Language:
• English Spoken – High – Essential
• English Written – High – Essential
• French Spoken – High – Essential
• French Written – High – Essential
This is a non-unionized position, the salary offered is based on the current collective agreement. In addition, it comes with benefits and preferential rates at all Tidan Group owned hotels.
The use of the masculine in this document refers to both men and women.
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